How To Remove Negative Reviews on Indeed (2024 Guide)

The Indeed.com logo. Learn how to remove a bad review on Indeed here.
Woman upset about negative Indeed reviews

ARE NEGATIVE OR FALSE REVIEWS ON INDEED.COM HURTING YOUR COMPANY’S RECRUITMENT EFFORTS?

Positive Indeed reviews are a great way to attract people to join your company. When potential employees see that a company is a good place to work, it is much easier to attract and retain top talent. On the other hand, it can be hard to appeal to prospective employees if you have negative reviews on Indeed.com – it can even hurt you when it comes to attracting new customers.

After all, no one likes to go somewhere that has a reputation for treating employees badly. To further complicate the issue, Indeed.com is deemed “highly authoritative” in the search engines, meaning it is very likely to be one of the top search results when you “Google” your company’s name.

While some bad Indeed.com reviews are legitimate and provide valuable ideas for improvement, oftentimes, disgruntled employees or competitors will attempt to libel companies with false and defamatory information. This is largely due to the anonymous nature of Indeed. Anyone can submit a review to the site without verification, which means they might use the site to settle a score.

Indeed does have a review process in place in an effort to stop false reviews before they make it online. However, the process is far from foolproof, and some false reviews are published. If you find yourself in the position of having negative, false or defamatory reviews on Indeed.com, the Reputation Resolutions team can help you remove them completely.

Having launched in 2013, our company was the first in the United States and globally to help companies dealing with negative and false reviews on Indeed. Reputation Resolutions has permanently removed thousands of negative and false reviews from Indeed – having helped SMBs to Fortune 500 companies. If you would like professional help in permanently removing negative, false, or fake Indeed reviews as quickly as possible, please fill out our contact form or call us today at (855) 239-5322for a free consultation. If you qualify for our results-based Indeed Review Removal Service, you only have to pay for our service AFTER the negative Indeed review(s) have been permanently removed. There is no risk in working with us, you only have to pay for results. It’s important to note that you typically only have one shot at getting a negative Indeed review removed – we are here to help!

Indeed Review Removal FAQs:

 

Can employers remove reviews from Indeed?

Indeed provides extensive company reviews and photo guidelines on its website. It clearly states that any Indeed review that violates the site’s company reviews guidelines or policies may be removed from its platform. In other words, if there are reviews hurting your business reputation there is a chance it can be permanently removed.

Can Indeed reviews be deleted permanently?

Yes, reviews on Indeed can be deleted permanently. The longer negative reviews are active, the more likely they are to damage your business’s reputation and recruitment efforts. You typically only get one chance to remove reviews, so consider working with Indeed review removal experts such as Reputation Resolutions to help improve your business’s online reputation.

How to remove negative Indeed reviews

Indeed lays out specific guidelines and policies for how to remove negative Indeed reviews. If negative feedback on Indeed is harming your company’s reputation, first check to see if the post violates the Indeed review guidelines. Here are reasons why reviews may be removed from Indeed:

  • It reviews the services or products of the company
  • The bad Indeed reviews include symbols or jargon
  • The negative Indeed review includes someone else’s words or words that are made up
  • The reviews include information that isn’t public or includes personal information

In addition, you can remove negative Indeed reviews if it includes photos that are selfies, have marketing materials, including logos for an unrelated business, show people who aren’t employees, disclose confidential or sensitive information, or isn’t directly related to a person’s employment experience.

Can you dispute Indeed reviews?

If the bad Indeed reviews that are hurting your online reputation violate Indeed’s policies listed above, then you can dispute the reviews. Indeed does warn that they generally will not remove a negative Indeed review, by policy, unless it clearly violates the site’s content guidelines. If you believe the reviews about your company violate at least one of the policies, then you can report the bad reviews to Indeed’s content moderation team.

How to flag reviews on Indeed

If you found negative Indeed reviews that violate the site’s content guidelines, you must flag them so the site can review them. Follow these steps to flag negative reviews on Indeed:

  • Sign in to your Indeed account, or create one if you don’t already have one.
  • Find the negative review that you want to flag, and click on the Report (Flag) icon that’s located below it.
  • After clicking the Report button, you’ll next have to choose why you’re reporting the review to Indeed. You need to make sure that it violates one of the guidelines listed above.
  • Once you’ve completed this step, Indeed will thank you for reporting the issue. This doesn’t guarantee that your review will be removed, nor what the timeline for doing so is.
  • If you’re unsure about how to remove a negative review, or you would like the help of professionals to remove the review in question in a timely manner, our Indeed Review Removal experts can help. Our team has helped companies remove thousands of reviews from Indeed since 2013. We can handle the entire removal process for you, which will give you the best chance to remove negative reviews quickly, which will highlight all the positive reviews and improve your online reputation.

 

Can You Take Legal Action to Remove a Review

While there is nothing that prevents you from taking legal action to remove a review from Indeed, it’s not advisable to do so. That’s because Indeed is protected by U.S. laws that protect the rights to free speech enjoyed by its users. The 1996 Communications Decency Act protects Indeed and sites like it, providing them broad immunity for the content posted on the site by their users.

How do I manage reviews on Indeed?

To manage your company reviews on Indeed, you’ll need to have a claimed Company Page. This will allow you to respond to all reviews, thanking people for leaving them for you and replying to comments people leave. To help your company stand out from other potential employers, encourage your current employees to leave positive reviews about your company.

How to Claim and Edit Your Company Page

You first have to create an employer account to claim your Company Page. Visit the Company Pages review page to search your company name and click on it when you find it. Click the “Why Join Us” tab first, then the “Claim this company page” button on the page that follows. Finally, click “Claim” on the next page, and you’ll be sent verification information from Indeed.

How to delete and close an Employer Indeed account

Unfortunately, Indeed Company Pages cannot be deleted. They are created on Indeed automatically any time a job seeker reviews past employers that are found on their resume, or when a job listing is added to Sponsored Jobs. Company pages won’t appear in search results, though, until at least two reviews for the company are added to the site.

Can employers respond to Indeed reviews?

Not only can employers respond to bad Indeed reviews, but they are also encouraged to do so. This helps to boost your company’s reputation, in fact. Any employee who has Page Owner access is able to respond to reviews, and their name won’t be shown in the response.

How do I respond to a bad review on Indeed?

It’s a good idea to respond to all reviews on Indeed. First, address the person who reviewed your company and thank them for the feedback they left. Apologize for whatever negative experience they had, and try to resolve the issue they had. Finally, offer them additional options to communicate with you to solve the problem, or if they have more questions.

The Do’s and Don’ts of responding to Indeed Company Reviews

There are a few things to keep in mind when responding to Indeed company reviews.

First, make sure that you respond promptly, and ensure that whoever is in charge of responding is following clear company policies for doing so. Creating a regular response schedule and written guidelines will help in this regard, as well as assigning this task to one person or a small team of people.

HOW WE CAN HELP YOU PERMANENTLY REMOVE NEGATIVE INDEED REVIEWS

Reputation Resolutions is currently the only online reputation management firm in the industry offering a results-based service to remove Indeed.com reviews. What does this mean? If you decide to work with our company, you will only be charged for our services if we are successful in completely removing the negative Indeed.com review(s) from the site and search engine results. Reputation Resolutions’ approach to removing false and defamatory reviews from Indeed involves in-depth knowledge of their terms and conditions, legalities surrounding the review in question, as well as how to deal directly with site administrators. To learn more about how Reputation Resolutions can help you remove Indeed reviews and have information about you or your business completely removed from search engines, fill out the form below, and one of our specialists will be in touch with you shortly.

WHY YOU SHOULD WORK WITH US:

Reputation Resolutions is one of the few Reputation Management firms with an “A+” rating with the Better Business Bureau. In addition, Reputation Resolutions has been selected as one of the top providers of online reputation management services in the industry by 5 independent rating agencies. To see reviews from past clients who have used our services, click here.

Benefits of working with the Reputation Resolutions Team:

  • Work with a trusted and award-winning online reputation management company.
  • Our company is the most experienced company in the industry for removing Indeed reviews.
  • This is strictly a pay-for-performance service – if the review is not removed, you DON’T pay.
  • NO upfront payment. All we require is a signed service agreement to get started.
  • Expedited removal of the Indeed review at no additional cost. 
  • Secure payment through our SSL encrypted merchant processor. We accept all major credit cards. 

 

GET STARTED

To learn more about how Reputation Resolutions can help you remove negative or false reviews, fill out the form below or call us today at (855) 239-5322 for a FREE consultation.