- BrokerCheck itself generally stays. BrokerCheck is FINRA's official record. Changes to it follow FINRA's own processes, and we work alongside your attorney.
- Expungement is FINRA's process. Where the rules allow it, expungement is an arbitration filed with a securities attorney and confirmed by a court.
- Copies and search results are separate. Third-party pages and Google snippets do not update themselves after an expungement or correction. Removing those is our work.
- A BrokerCheck Disclosure. If outdated or inaccurate copies of a BrokerCheck disclosure are hurting your career, we only get paid AFTER each one is successfully removed.
We Remove Outdated Copies of FINRA Records. You Pay AFTER Removal Is Confirmed.
FINRA record removal is two different things that are often sold as one. The first is the disclosure itself on FINRA BrokerCheck, the public database of customer complaints, arbitrations, terminations and regulatory actions for brokers and investment advisers. That is an official regulatory record, and the routes that change it belong to FINRA: expungement of customer dispute information through arbitration and court confirmation, where the rules allow it, and correction of information that is factually wrong. Expungement is handled by a securities attorney, and we work alongside yours.
The second is everything that copies or repeats the record, and this is the work we do. Advisor directories, rating sites and other third-party pages copy BrokerCheck data and do not update themselves when a disclosure is expunged or corrected. People-search sites attach home addresses to professional data. Google keeps showing old snippets until it is asked to refresh them. Reputation Resolutions removes outdated and inaccurate third-party copies, removes exposed personal information and clears the search results. We assess which layer each of your items sits in before any work begins.
BrokerCheck is rarely the only page showing your disclosure. The SEC's adviser search and state securities regulators can make the same record available, and those official sources stay. Third-party directories, law firm pages that advertise for clients with complaints against a named broker, and people-search sites that expose personal contact information are different, and each has its own policy. We map every page at the start and tell you which ones have a removal route.
No retainer. No upfront fee. Our removal fee is collected only after removal is confirmed. Google clearance included.







How We Sort a FINRA Case Before Any Work Starts
The most common mistake is treating a FINRA disclosure as one problem when it is two. Advisors win an expungement and assume the internet updates itself, while a directory page and an old Google snippet keep showing the disclosure for another year. The official record and its copies follow different rules, and the first job is to put each item in the right group.
Reputation Resolutions has done removal work since 2013. For a FINRA matter, we read your BrokerCheck report line by line, search your name the way a prospect or recruiter would, and list every page that shows or discusses the disclosure. For each one we tell you whether it is official and staying, whether it has a correction or removal route, and what evidence that route needs, such as an expungement order or a corrected report.
Whether your disclosure could meet FINRA's expungement standard, and whether to file, is a decision for you and a securities attorney. Our part is the third-party pages and the search results, and you pay for it only after each removal is confirmed.
“What we do is remove the copies that should no longer exist.”
How Reputation Resolutions Handles FINRA Record Removal
From a free assessment to confirmed removal of third-party copies and Google clearance.
The official record and its copies are two different jobs. Expungement runs through FINRA and your securities attorney. The copies and search results are ours.
Free Eligibility Assessment
No cost. No commitment.We review your BrokerCheck report and what appears in Google for your name, then sort every item into one of three groups: the official record, which stays unless FINRA's own process changes it; third-party copies and search results we can pursue; and items where suppression is the best option.
Full Footprint Mapping
BrokerCheck is rarely the only page.Your disclosure can also be available through official sources we cannot change, such as the SEC's adviser search and state securities regulators. It is often copied or discussed on third-party pages too: advisor directories and rating sites, law firm pages that advertise for clients with complaints against a named broker, news coverage and people-search sites. We map each page and tell you which ones have a real removal route.
The Right Route for Each Item
This step decides the outcome.An expungement request is a FINRA arbitration that you file with a securities attorney, and we work alongside your attorney. A factual error on BrokerCheck goes through FINRA's own dispute process or an amended filing by your firm. Third-party copies that are outdated or inaccurate, exposed personal details and stale Google results are the removal work we do ourselves.
Requests and Follow-Through
No timeline promises.We send each third-party site a documented request under its own correction or removal policy, supported by the expungement order or the corrected record where one exists, and we follow up until there is an answer.
What Can and Cannot Be Removed From FINRA and BrokerCheck
The official BrokerCheck record, and the same record on the SEC's adviser search and state regulator sites, follow the regulators' own processes. Our removal work focuses on outdated or inaccurate third-party copies, exposed personal information, and stale Google results. If most of what you are dealing with sits in the official record, we tell you in the free consultation, and suppression is the option we scope with you: building accurate pages about you so people see the current picture alongside it. That work is scoped in writing.
What a Disclosure Costs You While It Is the First Thing People Find
Prospects, recruiters and compliance teams check an advisor before the first conversation. Here is who looks, and why the context behind a disclosure rarely reaches them.
For an advisor who is still registered, disclosures remain visible. Third-party copies have no schedule at all, and can outlast an expungement unless someone asks for them to be updated.
It is not only prospective clients who look. Existing clients, referral partners, recruiters, hiring firms, compliance teams and lenders all search an advisor's name. FINRA itself encourages investors to check BrokerCheck, so a disclosure is often seen before any conversation happens.
The disclosure rarely tells the whole story. A complaint that was denied, withdrawn or settled without any finding still reads as a warning sign to someone skimming a search result. FINRA lets a broker add a comment to a BrokerCheck report, which is worth using, but third-party copies rarely carry it.
Copies outlast the record. When a disclosure is expunged or corrected, BrokerCheck changes. Directories, rating sites and old Google snippets do not, until someone sends them the documentation and asks.
AI tools can repeat it. AI assistants that search the web, and Google's AI Overviews, can draw on BrokerCheck and on third-party copies when someone asks about you by name, including a copy that is out of date.
FINRA Disclosures in 2026: The AI Search Dimension
BrokerCheck and the third-party sites that copy it are indexed pages about named professionals. AI assistants that search the web, and Google's AI Overviews, can draw on them when someone asks about an advisor by name, and they tend to restate what a page says without checking whether it is current.
That matters most when the page is wrong or out of date. A prospect may be told about a complaint that was expunged, because a directory still lists it. They see a sentence about you, not a link they can weigh.
When an outdated third-party copy is removed and the Google result is cleared, that page is no longer available as a live source.
For a disclosure that has been expunged, removing the leftover copies is the cleanest fix for both search and AI answers. For one that stays, the goal is that accurate, current pages about you are found alongside it.
When it searches the web, it can cite BrokerCheck or a third-party copy. A copy that has been removed is no longer there to cite, though earlier training data can persist.
Built on Google's index. Clearing the Google result for a removed or updated third-party page takes that page out of what an Overview can draw on.
Cites live web sources. A removed page stops being available as a source once it no longer loads.
Draws on Google's index for current information, so the same Google clearance step applies. It is included in every removal engagement at no additional charge.
Three Common FINRA Situations, and the Route for Each
Illustrative situations, not client results. Every case is assessed on its own facts.
Reputation Resolutions vs. Other FINRA Removal Services
Here is how the approaches differ.
Payment model
Typical ORM Firm
Often an upfront fee or retainer
Reputation Resolutions
Removal fee only after removal is confirmed
The BrokerCheck record itself
Typical ORM Firm
May imply it can be erased
Reputation Resolutions
Stated plainly: a valid disclosure stays
Expungement
Typical ORM Firm
Blurred with reputation work
Reputation Resolutions
FINRA's process, through your securities attorney, with us alongside
Factual errors on BrokerCheck
Typical ORM Firm
Treated as a removal
Reputation Resolutions
Pointed to FINRA's dispute process or your firm's amended filing
Third-party copies
Typical ORM Firm
BrokerCheck only, if at all
Reputation Resolutions
Directories, rating sites, law firm pages and people-search sites mapped and pursued
Google follow-through
Typical ORM Firm
Not included or a separate cost
Reputation Resolutions
Outdated content request included at no additional charge
When nothing is removable
Typical ORM Firm
Often not discussed until after payment
Reputation Resolutions
Covered in the free consultation, with suppression scoped in writing if you want it
Customer and regulator contact
Typical ORM Firm
Varies
Reputation Resolutions
Requests made through each site's own policy
Track record
Typical ORM Firm
Varies
Reputation Resolutions
A+ BBB rated, serving clients since 2013
Schedule a Free Consultation About Your FINRA and BrokerCheck Record
We will give you a written assessment before you commit to anything.
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Prefer to talk? Call 855-239-5322
Frequently Asked Questions About FINRA Record Removal
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