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Online reputation management (ORM) is the practice of monitoring, influencing, and improving how a person or business appears in search engine results, review platforms, social media, and AI-powered search tools. In 2026, your digital reputation directly affects revenue, hiring, partnerships, and personal opportunities. A single negative article or pattern of bad reviews now gets cited by AI models like ChatGPT and Google AI Overviews, making proactive reputation management more critical than ever.

Timelines depend on the type and complexity of the issue. Simple data-broker removals can be completed in one to two weeks. Review removals from platforms like Google or Glassdoor typically take two to six weeks. Complex cases involving defamatory articles or legal content may take 30 to 90 days. Suppression campaigns that push negative results off page one generally show measurable progress within 60 to 90 days. During your free consultation, Reputation Resolutions provides case-specific timelines, not vague ranges.

Reputation Resolutions removes negative news articles, defamatory blog posts, fake or policy-violating reviews on Google, Glassdoor, Indeed, and Yelp, unauthorized images and videos, mugshots, court records, data-broker listings, and social media posts across Reddit, X, Facebook, Instagram, and TikTok. If you’re unsure whether your content qualifies, our team will assess it at no cost.

You pay nothing upfront. Payment is due only after each specific deliverable is successfully completed. For content removal, that means you pay after the content is removed from both the source site and search results. For review management and PR campaigns, billing milestones are tied to specific deliverables outlined in your agreement. If we don’t deliver, you don’t pay. This model eliminates the financial risk that comes with most ORM firms.

We hear this often, and it’s a valid concern. Many ORM firms charge large upfront fees, over-promise, and under-deliver. Our pay-for-results model eliminates that risk. We also assign senior leadership to every case, provide transparent timelines before work begins, and never take on a case we don’t believe we can win. Our A+ BBB rating since 2013 and 5,000+ clients across 40+ countries reflect that consistency.

AI search tools pull from indexed web content. When Reputation Resolutions removes or de-indexes the underlying source, AI models lose access to that content as they update. We also create and optimize positive content specifically designed to be cited by AI models, an approach most ORM firms haven’t adopted yet. This dual strategy addresses both traditional search and the rapidly growing AI search landscape.

Costs vary based on the type of content, platform, and complexity. Content removal cases can range from a few hundred dollars for simple data-broker removals to several thousand for complex legal matters. Because Reputation Resolutions only charges after successful delivery, there’s no financial risk to getting started. During your free consultation, we provide a clear, itemized quote with no hidden fees or vague estimates.

Yes, without exception. Every Reputation Resolutions engagement is protected under a non-disclosure agreement from first contact. We never disclose client identities, case details, or even the fact that you contacted us, to anyone, under any circumstances.

Content removal permanently eliminates a page from both the source website and search engine results. Suppression pushes negative content to later pages of Google without deleting it, typically by creating and promoting high-authority positive content that outranks the harmful material. Reputation Resolutions prioritizes true removal whenever possible and recommends suppression only when removal isn’t technically or legally feasible. We’ll tell you which approach applies to each piece of content during your free consultation.

Yes. Reputation Resolutions works with individuals and businesses in over 40 countries. International cases may involve GDPR right-to-erasure requests, local data-protection laws, or cross-border legal strategies. We adapt our approach to the applicable jurisdiction and have extensive experience navigating international content removal and suppression campaigns.

During your free consultation, a senior member of our team reviews your online presence, identifies every piece of harmful or unwanted content appearing in search results, and provides an honest assessment of what can be removed, what can be suppressed, and what each deliverable costs. There is no obligation and no sales pressure. You receive a clear, written plan with specific timelines before deciding whether to move forward.

Yes. Reputation Resolutions removes fake, defamatory, and policy-violating reviews from Google, Yelp, Glassdoor, Indeed, Trustpilot, and dozens of other platforms. We use a combination of platform-specific flagging procedures, legal strategies, and direct escalation paths to get reviews taken down. Not every review qualifies for removal, and we will tell you upfront which ones do and which ones don’t.

Search your name or business on Google and review what appears on the first two pages. If you see negative articles, bad reviews, outdated information, mugshots, court records, or content that doesn’t accurately represent you, reputation management can help. You should also check AI tools like ChatGPT and Google AI Overviews, which now shape how people evaluate individuals and businesses. If you’re unsure, our free consultation will give you a complete picture.

Removing harmful content improves your search profile, it doesn’t hurt it. When negative pages are removed, the positive content you already have (or that we create through PR & branding campaigns) moves up in search results. Reputation Resolutions coordinates removal and suppression work to ensure your overall search presence strengthens, not just that negative items disappear.

Yes. Reputation Resolutions offers crisis management services for individuals and businesses facing urgent reputation threats, including viral negative press, social media attacks, and coordinated review campaigns. Our crisis team can begin work within 24 hours of your consultation. We prioritize rapid content removal and suppression while developing a longer-term strategy to rebuild and protect your online presence.

Yes. Reputation Resolutions provides ongoing reputation monitoring services that track mentions of your name or brand across search engines, review platforms, social media, news outlets, and AI search tools. Our monitoring system alerts you to new threats in real time so issues can be addressed before they gain visibility. Many clients transition to a monitoring plan after their initial removal or suppression campaign is complete. You shouldn't have to