Glassdoor Review ManagementThat Wins the Candidates You Want

When it violates Glassdoor's Community Guidelines, yes. The winnable grounds are reviews from people who were never employees, fake or coordinated posts, reviews that name an individual employee below the executive level, ones disclosing confidential company information, and specific, verifiably false factual claims. A genuine negative opinion from a real current or former employee generally cannot be removed, and we'll tell you honestly which category yours falls into. That removal work is billed only after the review is confirmed down.

Removal is a one-off: we take down a specific review that violates Glassdoor's guidelines. Management is the ongoing program: monitoring every new review, responding professionally as the employer, encouraging honest reviews compliantly, and handling removals as they come up. Most employers need both, and removal is included in management. See our Glassdoor review removal page if you only need a takedown.

No. Employers cannot delete genuine Glassdoor reviews, and buying, writing, or incentivizing reviews violates Glassdoor's guidelines and the FTC's 2024 rule banning fake and paid reviews. We only encourage honest reviews from your real employees, and we protect you from vendors who cut those corners.

No, asking is allowed, but how you ask matters. Glassdoor prohibits employers from incentivizing or coercing reviews, and from 'review gating' (only steering happy employees to post while diverting unhappy ones). Our programs invite all employees to share honest reviews the compliant way, which is both the rule and what keeps your rating credible.

We write on-brand, measured employer responses that are read by future candidates, not just the reviewer. We never identify the reviewer, confirm whether someone was an employee, or turn a response into a public argument that gets screenshotted. The goal is to make a critical review a signal that leadership listens.

It helps over time. As guideline-violating reviews come down and honest current reviews come in through compliant encouragement, your overall rating tends to recover. Glassdoor limits each employee to one review per year, so change is steady rather than instant, and we set honest expectations rather than promise a specific number.

Reviews from someone who was never employed at your company, including competitors or third parties, violate Glassdoor's guidelines. When we can document the non-employee origin or a coordinated posting pattern, these are among the more winnable removals. We handle the evidence and the submission for you.

Glassdoor reviews are anonymous by design, and Glassdoor does not reveal a reviewer's identity to the employer. We do not try to unmask reviewers, and any vendor who claims they can is a warning sign. That is exactly why legitimate removal turns on whether a review breaks Glassdoor's Community Guidelines, not on who wrote it. We build the case from the content and context of the review itself, for example evidence that the author was never an employee or that a post names an individual staff member, rather than from the reviewer's identity.

Yes. Many of the employers we work with run several Glassdoor profiles across locations, divisions, or acquired brands, each with its own rating and review stream. We monitor and manage them together, keep employer responses consistent across all of them, and prioritize the profiles that most affect your hiring. The program is scoped to how many profiles you have and their combined review volume, and we quote it transparently after the free audit.

Yes. AI Overviews, ChatGPT, and Perplexity increasingly summarize an employer's Glassdoor reputation when candidates ask whether a company is a good place to work, often before opening Glassdoor. Removing guideline-violating source reviews and building up honest current ones is the durable way to change what those AI answers repeat about you.

Removals are pay-for-results, no upfront fee, billed only after a review is confirmed down. The ongoing management program (monitoring, employer responses, verified-profile upkeep, and compliant encouragement) is scoped to your company size and review volume, and we quote it transparently after the free audit.

Yes. Glassdoor is where we start for most employers, but our full review-management program also covers Indeed, Google, and other employer and review platforms. See our review management hub for the complete picture, or our employer branding service for the wider recruiting-reputation program.