Indeed Review ManagementThat Wins the Candidates You Want

Only when it violates Indeed's Community Guidelines. Employers have no direct ability to delete reviews, so removal runs through Indeed's moderation process and requires a documented policy violation: fake or spam reviews, reviews from people who never worked there (including competitors), harassment or hate speech, defamatory false factual claims, or coordinated duplicate submissions. A genuine negative opinion from a real employee generally cannot be removed, even when it is harsh, and we'll tell you honestly which category yours falls into. That removal work is our Indeed review removal service and is billed only after the review is confirmed down.

Removal is a one-off: we take down a specific review that violates Indeed's guidelines. Management is the ongoing program: monitoring every new review, responding professionally as an employer, encouraging honest reviews from real employees the compliant way, and handling removals as they come up. Most employers need both, and removal is included in management.

Never. Buying reviews, writing fake ones, using fake employee accounts, or offering incentives violates Indeed's guidelines and the FTC's 2024 rule banning fake and paid reviews. It is also the fastest way to destroy the credibility candidates rely on. We only encourage honest reviews from genuine current and former employees, and we protect you from vendors who cut those corners.

No, inviting honest reviews is allowed, but how you ask matters. You cannot incentivize reviews, pressure or coerce employees into leaving positive ratings, or route only the happy ones to Indeed while diverting the rest. Our encouragement programs invite all employees to share honest feedback the compliant way, which is both the rule and what keeps your rating believable to candidates.

Yes. Responding professionally is one of the strongest signals a company can send to candidates reading the profile, because the response is public and read by everyone who comes after. We write measured, on-brand employer responses that acknowledge feedback and never confirm private employment details or turn into a public argument. The goal is to make a critical review a trust signal, not a fight.

It helps. Candidates read employer reviews before applying, so a fuller, better-managed profile with honest reviews and active employer responses supports your ability to attract applicants. It is one lever among several, and we set honest expectations rather than promise a specific rating or applicant number.

Reviews from someone who was never employed at your company, including competitors, violate Indeed's guidelines. When we can document the non-employee origin through posting behavior, timing patterns, and language analysis, these are among the more winnable removals. We handle the evidence and the submission to Indeed's moderation team for you.

Indeed reviews are anonymous, and Indeed does not share a reviewer's identifying information with the employer, though it does display job title, employment status, and location. We do not attempt to unmask reviewers, and any vendor promising to is a red flag. Removal never depends on identity, it depends on whether the review violates Indeed's Community Guidelines. We build the case from the content and context of the review, for example evidence the author never worked there, rather than from who they are.

Yes. Google's AI Overviews, ChatGPT, Perplexity, and Gemini increasingly summarize employer review content when a candidate asks whether a company is a good place to work, sometimes before they ever open Indeed. Removing a policy-violating source review and building an honest, well-managed profile is the durable way to change what those AI answers repeat about you as an employer.

Removals are pay-for-results, no upfront fee, billed only after a review is confirmed down. The ongoing management program (monitoring, employer responses, compliant encouragement) is scoped to your number of locations and review volume, and we quote it transparently after the free audit.

Increasingly, yes. Indeed and Glassdoor have both been part of Recruit Holdings since 2025, and Recruit has started bringing Glassdoor's reviews and ratings into Indeed's ecosystem, with a single Indeed login now covering both. For employers that means your Indeed and Glassdoor reputations are converging rather than sitting in separate silos, so we coordinate the two: what we monitor, respond to, encourage, and work up for removal on one platform is handled with the other in view. Each platform still runs removals through its own guidelines and process, so a violation is documented against the rules of the site where it appears.

Yes. Indeed is where we start for many employers, but our full review-management program covers Glassdoor, Google, and other platforms candidates check. Because Indeed and Glassdoor now share a parent company and their reviews are converging, we treat those two together, and you can see our Glassdoor review management service for that side of the program. See our review management hub for the complete picture.