Privacy Policy

Reputation Resolutions (“we,” “us,” or “our”) respects your privacy. Given the confidential nature of reputation management, we hold ourselves to a high standard in how we collect, use, and protect information. This policy explains what we collect on this website and how we handle it.

Information we collect

Information you provide. When you submit a consultation or contact form, schedule a call, or communicate with us, we collect the information you choose to share, typically your name, email address, phone number, and a description of your situation. Because reputation cases are sensitive, we treat all case details you share as confidential.

Information collected automatically. We use Google Analytics to understand how visitors use our site (pages viewed, approximate location, device and browser type, and how you found us). This data is aggregated and is not used to personally identify you. Our forms and scheduling are powered by HubSpot, which processes the information you submit on our behalf.

How we use your information

We use the information you provide to respond to your inquiry, evaluate and deliver our services, communicate with you about your case, and improve our website and services. We do not sell your personal information, and we do not share your case details with third parties except as needed to deliver the services you request or as required by law.

Confidentiality

Client engagements are confidential. We do not disclose that you are a client, publish case details that identify you, or contact third parties about your matter without your direction, except where required by law.

Cookies & analytics

Our site uses cookies and similar technologies for analytics and to make the site work properly. You can control cookies through your browser settings; disabling them may affect some site functionality.

Data retention & security

We retain personal information only as long as needed for the purposes described above or as required by law, and we use reasonable administrative and technical safeguards to protect it. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

Your rights

Depending on where you live, you may have rights to access, correct, or delete personal information we hold about you (including rights under laws such as the CCPA for California residents and the GDPR for EEA/UK residents). To exercise these rights, contact us using the details below and we will respond as required by applicable law.

Children

Our services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.

Changes to this policy

We may update this policy from time to time. We will post the updated version on this page with a revised “last updated” date.

Contact us

Questions about this policy or your information? Reach us via our contact page or call 855-239-5322.