Terms of Service

These terms govern your use of the Reputation Resolutions website. By using this site, you agree to them. Client service engagements are governed by a separate written services agreement provided before any engagement begins; if these terms and a signed agreement conflict, the signed agreement controls.

Our services

Reputation Resolutions provides online reputation management services, including content and review removal, suppression, monitoring, and brand-building. Our removal work is results-based: for removal engagements, fees are billed only after the specific content is confirmed removed, as detailed in your services agreement.

No guarantees; honest assessments

Outcomes depend on third-party platforms, publishers, and search engines that we do not control. We provide honest assessments of what is realistically achievable before you engage us, and our results-based pricing reflects that uncertainty, but no outcome, ranking, timeline, or platform decision can be guaranteed.

Not legal advice

We are not a law firm, and nothing on this website is legal advice. Content about defamation, platform policies, or legal processes is general information. For legal advice about your situation, consult a licensed attorney; where a case warrants it, we coordinate with independent legal partners.

Website content & intellectual property

The content on this site (text, graphics, logos) belongs to Reputation Resolutions or its licensors and may not be copied or republished without permission, other than normal browsing, sharing links, and fair use.

Acceptable use

You agree not to misuse the site, including attempting to disrupt it, scrape it at scale, or use it for unlawful purposes. You are responsible for the accuracy of the information you submit to us.

Third-party links & tools

The site links to third-party resources (such as platform policy pages and government resources) and uses third-party tools (such as scheduling and analytics). We are not responsible for third-party sites or their content.

Disclaimer & limitation of liability

The website is provided “as is” without warranties of any kind. To the maximum extent permitted by law, Reputation Resolutions is not liable for indirect, incidental, or consequential damages arising from use of the website. Liability relating to client engagements is addressed in the applicable services agreement.

Changes

We may update these terms from time to time. Continued use of the site after changes are posted constitutes acceptance of the updated terms.

Contact

Questions about these terms? Reach us via our contact page or call 855-239-5322.