Online Reputation Managementfor Plastic Surgeons

It is the work of controlling what prospective patients find when they search your name or practice: removing reviews that break a platform's rules, keeping Google, RealSelf, Healthgrades, and other listings accurate, building the accurate results that rank for your name, and monitoring for new problems. Removal is billed only after it is confirmed. The rest is scoped in writing.

Reviews that break a platform's rules can be, for example a review from someone with a documented competitor connection, a duplicate account, spam, or content outside the platform's guidelines. An honest review from a real patient cannot be removed, even when it is unflattering. We assess each review and tell you which group it is in before you spend anything.

A public reply should never confirm that the reviewer was a patient or mention any treatment details. A safe reply is general, polite, and invites the person to contact the office. Because that limits how well you can correct a false claim, a documented removal case is often the better tool when a review is fake.

RealSelf's code of conduct says it only removes reviews that violate its terms and does not remove reviews on request, and it asks for disputes in writing through its dispute form. We prepare that dispute around the specific rule a review breaks. See our RealSelf review removal page for how that works.

No. RealSelf's code of conduct says it only accepts reviews from genuine patients with no personal connection to the provider and lists marketing and reputation management companies among the reviewers it treats as a conflict of interest. The FTC also bans fake and bought reviews. We help your front office ask real patients for reviews in a way each platform permits, but we do not write or post them.

It happens in crowded aesthetic markets. If we can document a connection between a reviewer and a competing practice, such as shared accounts or reused wording across sites, that is a basis for a report under the platform's conflict-of-interest and authenticity rules. We do not accuse anyone in public. We report through the platform's channel.

Yes. The same approach applies to med spas, dermatologists, cosmetic dentists, and aesthetic clinics, including multi-provider practices. The platforms and the privacy limits are largely the same.

Platforms set their own timing and most do not publish it. RealSelf, for example, does not state a turnaround for disputes. We give you a realistic expectation for your case and keep following up until there is a decision.

The assessment is free. Removal of a review is billed only after it is confirmed removed, and if it stays up you owe nothing for it. Profile building, accurate-results work, and monitoring are ongoing programs, scoped in writing with milestones, and we lay out what is included and what it costs before you decide.

For accurate results that cannot be removed, we build the accurate profiles and content Google ranks for your name. This is white-hat, takes months, and is scoped in writing. We do not promise a position or a date, and we do not use fake content.

Accurate public records, including a medical board action or a court filing, generally cannot be removed. We tell you that up front. What we can do is make sure the surrounding facts are accurate and that your own accurate profiles and context also rank.

Do not negotiate refunds in exchange for a review. Reviews offered or withdrawn in exchange for something of value may violate platform rules and consumer review law. Call us before you respond, and we will tell you how to handle it without creating exposure.

AI assistants and Google's AI Overviews increasingly summarize provider review profiles when someone asks about a surgeon. We audit what they say about you and work on the sources they draw from. No one controls an AI answer directly, and we do not promise one.