Remove Negative HealthGrades Reviews.
Pay Only After Removal.

The review contains specific factual claims that are demonstrably untrue, such as 'This doctor has a suspended license' when that is false and verifiable.

Content that threatens the provider, uses harassing language, or is inflammatory in nature violates Healthgrades' guidelines regardless of whether the underlying complaint is genuine. This includes reviews that encourage others to avoid the provider in an explicitly threatening way.

Reviews containing profanity, obscene content, name-calling, or direct personal attacks on the provider are removable. The bar here is relatively clear, because the guidelines name profanity, obscenity, name-calling, and personal attacks directly.

Any review that includes phone numbers, email addresses, URLs, or full names of anyone involved is a policy violation. This applies whether the information belongs to the provider, their staff, or the reviewer themselves.

Healthgrades explicitly prohibits reviews that mention or reference legal actions, lawsuits, complaints, or ongoing legal proceedings. This is one of the cleaner policy violations to establish.

Reviews that describe procedures the provider does not perform, facilities they have never practiced at, dates that cannot correspond to actual appointments, or specialty-specific details that do not match the provider are strong candidates for removal on misidentification or non-patient grounds.

“I saw you on March 3rd for your knee and your imaging was completely clear, so this review makes no sense.”

“Our practice takes every concern seriously. We cannot discuss any individual's care in a public forum, but we invite anyone with a concern to contact the office directly.”

Three negative reviews appeared on a dermatologist's Healthgrades profile within a 10-day window, all sharing similar phrasing patterns. Two described procedures outside the physician's specialty, and one referenced an in-office X-ray suite that did not exist at the practice. The timing corresponded to the termination of a front-office employee the prior month. Reputation Resolutions assessed all three reviews, documented the specific factual impossibilities, and built a structured escalation citing the misidentification and misleading content provisions. Both qualifying reviews were removed.

A single Healthgrades review referenced an ongoing malpractice claim by name and encouraged other patients to 'contact an attorney and join the lawsuit.' It also included the name of a specific attorney's office and threatened professional consequences. The review qualified for removal on three independent grounds: reference to legal proceedings, threatening content, and inclusion of third-party contact information. Reputation Resolutions built an escalation documenting each violation separately with the review text annotated against the relevant guideline provisions. Healthgrades approved removal on the first submission.

Yes, many can. Healthgrades removes reviews that violate their Community Review Guidelines, including content that is defamatory, threatening, harassing, obscene, contains personal contact information, references legal proceedings, or was posted by someone who was clearly not a patient. Our free assessment tells you which category your review falls into.

The provider, the practice, or an authorized representative can request removal, which is how we act for you. Our team builds and files the policy-based case and handles the escalation, using Healthgrades' own guideline language.

Healthgrades makes the decision, so timing varies. We tell you what to expect for your situation during the free consultation, deliver regular status updates throughout the process, and you pay nothing until the review is confirmed removed.

We tell you that directly during the case assessment, before you spend anything, and explain the other options for your situation, including review generation and profile strengthening. Schedule a free consultation for a clear picture of where things stand.

When you flag a review through Healthgrades' standard form, you choose a reason and add a short comment. When Reputation Resolutions files a removal request, we submit a structured escalation that cites the specific policy language the review violates, documents supporting evidence, and is constructed to reach a human reviewer rather than an automated dismissal queue.

A denial is not necessarily final. We re-evaluate every denied request to assess whether a differently framed argument or new evidence can support re-escalation, and in many cases a first-submission denial can be reversed with a restructured case. If you have already filed and been denied, contact us before taking any further action.

It happens occasionally. When a reviewer resubmits content that Reputation Resolutions previously secured a removal for, we address the new submission as part of the original engagement at no additional charge. We monitor client profiles specifically for this pattern following every completed removal.

Yes. In 2026, AI tools including ChatGPT, Google AI Overviews, Perplexity, and Gemini synthesize data from Healthgrades and similar platforms when generating answers about physicians. A negative review can influence AI-generated responses to patient queries about you. When a review is removed from Healthgrades, it is removed at the source, and AI tools catch up as they refresh, on their own schedule.

No. A denial on a self-filed flag is the starting point for a professional escalation. The most common reason self-filed flags fail is that they do not cite the right policy provision or frame the evidence in a way moderation can act on. We review previously denied cases regularly and re-escalate many of them successfully. Contact us before you make any additional self-filed attempts.

Sometimes yes. If the review describes procedures you do not perform, a location you have never practiced at, a specialty that does not match yours, or contains details that are factually inconsistent with your practice's operations, that inconsistency is documentable evidence. If the reviewer created a Healthgrades account on the same day they posted and has no other review history, that pattern is also worth documenting. Reputation Resolutions helps clients identify, organize, and present non-patient evidence in a way that Healthgrades' moderation process can evaluate.

Not if you are actively practicing. Healthgrades' policy prohibits complete profile removal for practicing healthcare providers, as the platform treats provider information as a public consumer service. If you have retired or stopped practicing, Healthgrades directs you to its Contact Us form to request it, with your NPI. What Reputation Resolutions can do is remove individual reviews that violate platform policies.

Going forward, we draft response language for healthcare clients that never confirms or denies a care relationship, and we recommend your compliance officer or attorney approve it before it is published. The core rule: never confirm or deny that the reviewer was your patient in any public response, even indirectly.

A review posted to the wrong provider is one of the more straightforward grounds to raise with Healthgrades. If reviews intended for another provider with the same or similar name are appearing on your profile, document the discrepancy clearly, including evidence that the provider described in the review is a different individual practicing in a different location or specialty. Reputation Resolutions has handled misidentification cases and can build the removal argument for you.

No. Healthgrades does not require reviewers to verify patient status before posting. Anyone can submit a review on any provider's profile. This means reviews from competitors, former employees, personal contacts, or individuals with no care relationship can and do appear. Healthgrades' guidelines do prohibit non-patient reviews, but enforcement depends on the removal request being properly filed and documented, which is exactly what Reputation Resolutions does.

You have three options: use the review's Flag option; if you have claimed your profile, flag it from the patient reviews area of your provider account; or use the contact form on Healthgrades' site with the provider name and the guideline the review violates. Anyone can flag a review. The first report matters most, so cite the specific guideline provision and frame the evidence for moderation, or let us build and file it for you.

We review your profile, assess each negative review, and tell you which ones we can pursue and how, free and with no obligation. If you move forward, you pay only after each review is confirmed removed.

Usually not. For most physicians, policy-based removal through Healthgrades is faster and less costly than litigation, and it is the route we pursue first. We assess your case before recommending any other step.

Yes. Every inquiry and engagement is handled confidentially from first contact. We do not disclose client identities, case details, or the fact that a physician contacted us. Healthcare clients are among the most privacy-sensitive we serve, and we treat every inquiry accordingly.

We charge nothing until the review is confirmed removed. Pricing is discussed after the free case assessment, once we understand the number of reviews involved, the evidence complexity, and the scope of work.