Reputation Managementfor Contractors

Yes, when it violates the platform's guidelines. We win most often on reviews from people who never hired you, competitor postings, and fabricated factual claims about a project. A free assessment shows exactly what qualifies, and you pay only if it is removed.

Yes. Reviews from someone who was never a customer, including competitors, break the rules on Google and Yelp. When we can document the non-customer origin, these are among the most winnable cases, and we handle the evidence and submission for you.

That's review extortion, and Google has a dedicated form for reporting it. Preserve the messages, texts, emails, and voicemails, and send them to us. Documented review extortion is one of the more removable cases we handle.

Yes. BBB complaints often rank prominently for your business name. We address complaints that are fabricated, from non-customers, or that violate BBB's process, alongside the review platforms homeowners check.

It can. On Angi, HomeAdvisor, and Thumbtack your rating can affect how often you're shown, and Google says more reviews and positive ratings can help local ranking. Removing reviews that are unfairly dragging your average down gives homeowners a more accurate picture when they compare bidders. Your own bid and close data shows the lift.

Yes. We set up review requests that go to real homeowners right after a job wraps, across Google, Angi, Thumbtack, and Houzz, when the finished work is fresh in their mind, and we encourage them to name the project manager or crew lead who did the work. Steady genuine volume is also your best protection, because the more real reviews you have, the less one unfair review moves your average.

We build what sits beside it: license and insurance credentials presented properly, and steady genuine review volume from completed jobs. And if fake reviews have dragged your rating down, the defend track removes them. Google runs its own screening for the badge.

Removal work has no upfront fee: you pay only after a specific review is confirmed removed. Build work (post-project review requests, profiles, credentials, and project content) is scoped and quoted in writing during your free consultation, before you commit to anything. The consultation shows which of your reviews qualify.

Yes. AI Overviews, ChatGPT, and Perplexity can summarize a contractor's review profile when homeowners ask for recommendations, sometimes before they open Angi or Google. Removing a review that breaks a platform's rules also removes it as a source, and complete profiles and project content give those tools something accurate to cite.

It can when it states something verifiably false that your contract, signed change orders, inspection sign-offs, or messages disprove, or when it includes threats or personal attacks. We show you the strength of the case before anything is filed. For the rest, a short factual reply that shows future clients how you handled it is the right tool.

We look for reviews from someone with no record of contacting you at all, from a competitor, or from a former employee. We match the reviewer against your estimates, call logs, and messages to tell the cases apart.

Where a listing shows an error, an expired status that has since been renewed, or a matter that was resolved, we ask the site to correct or update it through its own process. Beyond that, we build accurate results about your company, your license, your insurance, and your finished projects, so the record is not the only thing a homeowner finds.

Properly documented policy cases are often resolved within about 30 days. We give you a specific timeline for your situation during the free consultation.