For Individuals and Businesses
Online Reputation ManagementServices: What's Included
Online reputation management is several different jobs under one name, and the right one depends on what is hurting you. Some content can be removed. Some can only be outranked. Some problems are about reviews, others about AI answers or what is simply missing. This page explains each service, what it can and cannot do, and how to tell which one you need.
Free Audit First
Strategy by Anthony Will, Founder & CEO · 13+ years in ORM · 5,000+ clients- Match the service to the problem. A false review needs removal, a legitimate news story needs suppression, a thin online presence needs building, and an AI answer needs its sources fixed. One label, four different jobs. How to choose →
- Removal and ongoing work are priced differently. Removal of content that breaks platform rules or the law is billed only after it is confirmed removed. Suppression, review management, monitoring, and building are ongoing programs scoped in writing. The services →
- Everything starts with an audit. We map what shows up for your name or business first, then tell you honestly what can be removed, what can only be outranked, and what is worth building. Our process →
What are online reputation management services?
The short answer
Online reputation management services are the set of actions that shape what people find and believe when they search for a person or business online: removing content that breaks a platform's rules or the law, suppressing negative results that cannot be removed by building stronger accurate ones, managing reviews, monitoring new mentions, shaping what AI assistants say, and building an accurate, authoritative presence. They are not one product. The services that remove content depend on the platform's own policies, while the ones that build or suppress depend on how search engines rank content over months. A good provider separates them, tells you honestly which apply to your situation, and does not promise a ranking or the removal of accurate information.
How Reputation Resolutions approaches it
Most people arrive with one visible problem: a bad review, an old article, a leaked post, or a search result that does not match who they are. Behind it there is usually a mix. A single page-one result can be removable, a second can only be outranked, and a third is an accurate record that should be put in context. Treating them all the same wastes money and often makes things worse.
We start with a free audit of what shows up for your name or business in Google, on review platforms, on social media, and in AI assistants. We sort each item into three groups: content that can be removed or de-indexed under a platform's rules or the law, content that is inaccurate and can be corrected, and content that is accurate and has to be outranked or contextualized. Then we recommend the specific service for each group, and nothing else.
We are direct about what no one can promise. No firm controls Google or AI assistants, no honest firm can remove accurate reporting, and rankings take months. Removal work is billed only after it is confirmed. Everything else is scoped in writing with clear milestones, so you know what you are buying before you commit.
How to Choose
Which service fits which problem
A review that breaks the rules
A fake, competitor, or policy-violating review is a removal problem. It is handled through the platform's own policy process, which is why a documented case works and a general complaint does not.
A negative result that is accurate
A legitimate news story or a real court record cannot honestly be removed. It is a suppression and context problem: build stronger accurate results so it falls out of view.
A thin or empty presence
If searches for you show little or the wrong things, the problem is what is missing. Building an official site, profiles, and credible coverage fixes it, and prevents the next bad result from defining you.
What AI assistants say
ChatGPT and Google's AI Overviews summarize what ranks and what is authoritative. Fixing an AI answer means fixing the sources it reads, since no one can edit the answer directly.
Something you did not see coming
New attacks, leaks, and fabrications appear without warning. Monitoring catches them early, when a response can still change how far they travel.
The Services
Every online reputation management service we offer
Content removal
Removal or de-indexing of reviews, articles, posts, images, and records that break a platform's rules or the law. Billed only after removal is confirmed.
Suppression
Building stronger accurate results that outrank negative ones that cannot be removed. An ongoing program scoped in writing.
Review management
Compliant review generation, responses, and monitoring across Google and industry platforms, so your rating reflects the work you do.
AI and search reputation
Auditing and improving what ChatGPT, Gemini, and Google's AI Overviews say about you, by fixing the sources behind the answers.
Brand and personal reputation building
An official site, verified profiles, a factual biography, and credible coverage that give search engines accurate things to rank.
Reputation monitoring
Watching Google, reviews, social platforms, and AI answers for new mentions so you can respond early.
Crisis response
A fast, correct response when a story breaks, coordinated across removal, correction, and what ranks.
Wikipedia and Knowledge Panel
Accurate, policy-compliant presence in the sources search engines and AI treat as authoritative.
How It Works
How an engagement runs
- 01
Free audit
Know what shows up.We map what appears for your name or business across Google, review platforms, social media, and AI assistants. No cost. No commitment.
- 02
Sort and recommend
Match service to problem.We sort each item into removable, correctable, or has-to-be-outranked, and recommend only the services that fit.
- 03
Remove and correct
Fix what qualifies.We pursue removal under platform policy and the law, and request corrections. Removal is billed only after it is confirmed.
- 04
Build and monitor
Hold the gains.We build the accurate results you own and watch for new problems, with ongoing work scoped in writing against milestones.
Free to find out what you need.
Get a free, honest audit of what shows up and which service fits, with no obligation.
Honest Timelines
Honest timelines
Timelines depend on the platform, the publisher, and how entrenched the result is. These are typical ranges, not promises.
Depends on the platform's review queue and how clearly the content breaks its rules.
Depends on the publisher and the evidence. Accurate reporting generally stays up.
Building authority takes sustained work, and entrenched results on major sites take longer.
New mentions and reviews arrive continuously, so these are maintained, not one-time.
AI Search & LLMs
What ChatGPT & Google AI Overviews say about you
More people now read an AI answer before they ever click a result. For you, that answer is the new first impression. If it repeats an old complaint, a false claim, or a competitor's talking point, it shapes the decision before you even know the conversation happened.
The answer is assembled from sources. We change the sources.
ChatGPTGoogle AI Overviews
Gemini
Perplexity
ClaudeAI answers trace back to what ranks
Google says its AI Overviews are grounded in its core Search ranking, and ChatGPT and Perplexity cite what is indexed and authoritative. So what AI says about you is not random, it comes from sources you can actually influence.
We audit what AI says today
We prompt ChatGPT, Gemini, Perplexity, and Google AI Overviews the way real people ask about you, document every answer, and trace each claim back to the source feeding it.
We correct it at the source
We remove or suppress the false and damaging sources, strengthen accurate authoritative content, and reinforce your verified entity data and Knowledge Panel, so as the models re-read the web their answers move with the truth.
We are honest about the limits
No one can edit an AI model's output directly, and we will not pretend otherwise. Change comes from the sources and takes time as models refresh; we monitor each engine and re-check rather than assume one fix holds.
Monitor
We track what AI says about you, monthly
A recurring prompt panel across ChatGPT, Gemini, Claude, Perplexity, and Google's AI Overviews logs how you are described, what gets cited, and what changed, so a bad answer is caught before it spreads.
AI reputation monitoring →Influence
We change the sources AI draws from
No one can edit an AI's answer directly. We correct, remove, or outrank the sources behind it, structure your own site so models cite it (LLM SEO), and build presence on the third-party surfaces models trust (LLM seeding).
LLM seeding & LLM SEO →Why We're Different
A specialist approach vs. a one-size-fits-all package
| Feature | One-Size Package | Reputation Resolutions |
|---|---|---|
| Starting point | A package chosen before looking at your results | A free audit of what actually shows up for you |
| Removal vs. suppression | Everything sold as suppression or everything as removal | Each item routed to the service that can actually address it |
| Honesty about limits | Promises of rankings or removing anything | We say what cannot be removed before you commit |
| Method | Mass low-quality profiles and spun content | Real, accurate, attributable results |
| Pricing | A flat monthly fee regardless of what is needed | Removal billed after it is confirmed; ongoing work scoped in writing |
Who runs your case
Senior specialists, no junior handoffs
Reputation Resolutions is run and managed by a world-class team of online reputation management experts. Your case is handled by senior, multidisciplinary specialists: removal strategists who know each platform's rulebook, SEO and content experts who rebuild your search results, legal partners for the matters that need them, veteran PR professionals, and AI-search specialists who help you control what LLMs like ChatGPT say about you. There are no junior handoffs and no learning on your case, and every person here treats your name as if it were their own.
Get Started
Schedule a Free Reputation Audit
We map what shows up for your name or business, sort what can be removed from what can only be outranked, and recommend only the services that fit, with an honest plan before you commit.
Free & Confidential Consultation
What do you need help with?
Tap everything that applies, for you or your business.
Prefer to talk? Call 855-239-5322
ORM Services FAQs
Online Reputation Management Services, Answered Honestly.
The same straight talk we give everyone on their free audit.
They usually include removal of content that breaks platform rules or the law, suppression of negative results that cannot be removed, review management, monitoring, work on what AI assistants say, and building an accurate presence. They are separate jobs, and a provider should tell you which ones fit your situation instead of selling a single package.
Removal takes the content down at its source or out of Google's index, and it is possible only when the content breaks a platform's rules or the law. Suppression leaves it up and builds stronger accurate results so it falls out of view. We always try removal first, because taking something down is better than pushing it down.
No. Accurate reporting, honest reviews from real customers, and legitimate public records generally cannot be removed. Content that is fake, defamatory, private, or against a platform's rules often can. We tell you which category each item falls into before you commit.
It depends on the service. Removing rule-breaking posts can take days to weeks, articles take weeks to months, and suppression takes three to six months or longer. Monitoring and review management are ongoing. We give you a situation-specific estimate rather than a best case.
Yes, when it works through platform policies, legitimate legal requests, and honest content. It is not legal or lasting to buy fake reviews, create fake accounts, or hide accurate information deceptively, and a reputable firm does not do those things.
Removal work is billed only after removal is confirmed. Suppression, review management, monitoring, and building are scoped in writing, and the audit is free. Our cost page explains what drives the price.
Yes. The problems differ: individuals usually face a specific result or leak, while businesses face reviews, competitor attacks, and employee platforms. The audit works the same way for both.
We audit what they say and work on the sources they draw from, because no one can edit an AI answer directly. Correcting or removing the underlying pages is what changes the answers over time.
Start with an audit of what shows up for your name or business. Each item falls into removable, correctable, or has-to-be-outranked, and each group has a different service. That is what our free audit does.
No honest firm can guarantee a ranking or the removal of accurate information, because search engines and platforms make their own decisions. We bill removal only after it is confirmed, and we tell you plainly what we can and cannot do.
Look for a firm that audits first, separates removal from suppression, tells you what it cannot do, uses only honest methods, and explains pricing clearly. Be careful with anyone who promises a ranking or guarantees removal of anything.
Still not sure if your situation qualifies?
Get a straight answer from a senior specialist in one call: free, confidential, and you'll know exactly where you stand before you decide anything.
Sources & References
