Remove Negative RateMDs Reviews. Pay Only After Removal.

A family medicine physician saw her RateMDs rating collapse from 4.4 to 1.8 after four one-star reviews appeared within two weeks, all from accounts with zero prior history. Cross-referencing timestamps with a terminated staff member's final day, Reputation Resolutions identified behavioral signals consistent with a coordinated campaign. We built a documented removal case citing coordinated inauthentic behavior and non-patient origin for each review.

A psychiatrist had a single review claiming he had 'lost his medical license' and 'been investigated for fraud', neither of which was true. Two prior self-submitted platform flags were automatically rejected. Reputation Resolutions built a formal written case documenting the specific false factual claims, their demonstrably false nature, and their violation of RateMDs' defamation policy. Removed on first formal submission in 21 days.

Yes, but only when a review violates RateMDs' platform policies or applicable legal standards. Reviews that represent a genuine patient's honest experience are protected and will not be removed regardless of how unfair they feel. Reputation Resolutions evaluates each review individually and tells you honestly during a free consultation whether yours qualifies before you agree to anything.

Yes. Working within a platform's own content moderation system to remove policy-violating reviews is entirely legal and is the intended process for addressing violations. Reputation Resolutions operates exclusively through RateMDs' documented policy violation process and legal channels, never through tactics that violate the platform's terms of service.

Most successful disputes resolve in 30 days or less from formal submission. Cases requiring escalation may run slightly longer. Reputation Resolutions provides a case-specific estimate during your free consultation and delivers regular updates throughout the process.

If a review does not meet the removal threshold, Reputation Resolutions tells you that during the free consultation before you spend anything. In cases where removal is not achievable, we implement strategies that reduce the review's influence on AI-generated physician recommendations from tools like ChatGPT and Google AI Overviews.

The standard RateMDs flag tool generates an automated review request with no documentation. Most self-submitted flags are rejected without explanation, and a rejection can make subsequent attempts harder. Reputation Resolutions builds a formal written case citing specific RateMDs policy language with supporting evidence, submitted through channels that reach the platform's content moderation team.

A denial is not the end of the case. Reputation Resolutions treats an initial denial as stage one of an escalation process. We respond with additional evidence or engage direct platform escalation contacts depending on the grounds. We do not bill additional fees during escalation. You only pay when the review is confirmed removed.

Reputation Resolutions backs every removal with a 30-day warranty. If a removed review reappears within 30 days, we pursue removal again at no additional charge. Beyond the warranty window, repeat behavior is treated as an escalated harassment case. Where warranted, we pursue anonymous poster identification through legal channels.

Yes, and this is a growing concern in 2026. AI tools including ChatGPT, Google AI Overviews, Perplexity, and Gemini increasingly pull from physician review platforms when answering patient queries about local providers. A negative RateMDs review can influence what these tools recommend about a physician, not just traditional search results. Removing the review addresses both problems simultaneously.

That statement applies to basic portal flags, and it is accurate in that context. It does not apply to formally documented policy violation cases submitted with supporting evidence. RateMDs' published policy explicitly permits removal of defamatory content, coordinated inauthentic behavior, private information disclosures, and other specific violations. The gap between what a portal flag achieves and what a formal case achieves is significant.

Often yes. Self-submitted flags fail for predictable reasons: no specific policy language cited, no supporting documentation, and processing through the generic flag tool rather than a formal submission channel. Reputation Resolutions has successfully removed reviews in cases where a physician's prior self-dispute was rejected, by rebuilding the case with proper documentation.

Yes, significantly. RateMDs' own flag system includes 'Wrong Provider' as a specific removal reason. A review that clearly describes a different physician, a different practice, or a specialty that does not match your profile is one of the clearest and fastest removal cases available. We document the mismatch explicitly as the primary violation ground.

No. RateMDs does not allow physicians to have their profiles deleted except in two narrow circumstances: the profile was created for someone who is not a licensed medical practitioner, or the physician is deceased. What Reputation Resolutions can do is remove individual reviews that violate platform policies and build a stronger overall profile over time.

Not anymore, and it's worth knowing the history. RateMDs' old paid feature that let physicians hide a small number of reviews was discontinued back in 2019 after a Canadian privacy ruling, and RateMDs now states that no one can pay to hide or remove ratings. Any service implying you can quietly pay the platform to bury reviews is describing something that no longer exists. What does work is the documented policy-violation route: reviews that are fake, defamatory, or guideline-violating can be removed through RateMDs' validation process, which is what we file.

In most cases no. Responding to a review in active dispute can signal that you consider it legitimate, which complicates the removal argument. Any physician response that implicitly acknowledges a patient relationship may also create HIPAA exposure. Reputation Resolutions advises you on the appropriate approach for each disputed review and handles all dispute communications.

Only with real caution. A physician response that confirms the author was a patient, or references their diagnosis, treatment, visit, or records, can be an impermissible disclosure of protected health information under HIPAA, and the HHS Office for Civil Rights has penalized practices for exactly that. A safe response stays generic, never confirms a patient relationship, reveals no health information, and invites the person to contact the office offline. During an active removal dispute, the safest course is usually not to respond at all. Reputation Resolutions advises on or drafts a compliant response and handles dispute communication for you.

No. RateMDs is protected by Section 230 of the Communications Decency Act, which shields platforms from liability for third-party content. What you can pursue is a defamation claim against the reviewer directly. Reputation Resolutions works with legal partners on these cases when the content warrants it.

Pricing depends on the number of reviews being disputed and the complexity of each case. Reputation Resolutions provides a detailed, transparent quote during your free consultation with no hidden fees and no upfront payment. The more relevant question is the cost of inaction: if your profile is deterring new patients, that cost compounds every month the review remains live.