- Which reviews qualify. Fabricated reviews, defamatory false claims, coordinated attacks, and guideline violations often do, and you pay nothing unless we remove it.
- We take winnable cases. We build a documented case for RateMDs instead of a bare flag, and nothing we file confirms a patient relationship.
- Most ORM firms charge upfront regardless of results. Here is exactly how our model, process, and track record compare to the typical removal company.
- What RateMDs removes. RateMDs removes feedback that contains profanity, is spam, or violates its Terms of Use, such as duplicate posts, personal information, or another patient's experience.
A Bad RateMDs Review Is Not Just an Inconvenience. It Is a Patient Acquisition Problem.
Many patients read online reviews before they choose a new physician, and a single fabricated review can quietly send them to the next provider on the list. RateMDs profiles can rank on the first page of Google for a physician's name, so a one-star review posted by someone who may have never been your patient can be among the first things a prospective patient reads. AI assistants like ChatGPT and Google AI Overviews can also draw on what RateMDs says about a physician, so removing a review that breaks the rules takes it out of that source too. Because you cannot answer back with patient facts, the case is made to RateMDs instead.
RateMDs reviews can be removed when they contain a documentable violation of RateMDs' platform policies or applicable law. Fabricated reviews, defamatory false claims, coordinated attacks, and hate speech all meet that standard. Reputation Resolutions assesses your specific reviews and tells you which ones qualify before you make any commitment.
Since 2013, Reputation Resolutions has served 5,000+ clients across 40+ countries. Healthcare cases are handled confidentially, and patient records stay in your practice. Our fee is collected only after the review is confirmed removed. No retainer, no upfront payment, no exceptions.
Our fee is collected only after removal is confirmed. No retainer. Nothing owed if the review stays up.







Beating the Industry Average
How the case is built matters as much as whether it is filed: the right reason and the right evidence.
Reputation Resolutions has handled these cases since 2013. Across 5,000+ clients in 40+ countries, we have learned which grounds a physician review site is more likely to act on and which it is likely to ignore. Every new case is assessed against that experience before we file anything.
Most firms submit a portal flag and wait. We build formal policy cases, mapping specific review language to specific platform policy violations, filed with the evidence attached, and written so that nothing in them confirms a patient relationship. We assess before filing.
“Most firms guess what will get removed. We already know, from 5,000+ clients we have served.”
How Reputation Resolutions Removes RateMDs Reviews
A structured process built over 13 years of physician reputation work.
One shot. RateMDs says it does not remove ratings just because they are unflattering, so the first submission has to show clearly which rule a review breaks. This is why we assess before anything is filed.
Free Case Assessment
No cost. No commitment.A specialist reviews every review on your RateMDs profile and tells you which qualify for removal.
We Build the Formal Policy Case
Not a portal flag.We document each violation: the RateMDs rule it breaks, the wording of the review, and supporting evidence such as proof of an active license or a description that matches a different provider. Patient records stay in your practice, and nothing we file confirms that anyone is or was a patient. Every submission is built specifically for the review being disputed, not a generic template.
We File Directly with RateMDs
Direct submission.Our team submits a structured written removal request citing specific policy violations to RateMDs through its own reporting channels, with the evidence attached, rather than a bare flag with no explanation.
RateMDs Reviews and Decides
RateMDs decides.RateMDs makes the decision. If the first answer is a denial and the case still has merit, we follow up with additional documentation at no extra charge. You only pay when the review is confirmed removed.
Illustration only, not an actual review. RateMDs decides every removal.
What RateMDs Removes
Clear criteria, so you know where you stand.
RateMDs removes feedback for profanity, spam, or Terms of Use violations. Those cover things like hateful or threatening language, repeated or duplicate posts, hearsay or another patient's experience, serious accusations of unlawful activity, and personal information.
A Negative RateMDs Review Is Not Just a Reputation Problem
Every day a policy-violating review stays live, it costs you leads, suppresses your local search ranking, and now shapes what AI tells prospective customers about your business.
of consumers read online reviews before choosing a local business
Source: BrightLocal Local Consumer Review Survey, 2024
RateMDs ranking drops
A rating below 4.0 reduces click-through and suppresses visibility in local results.
AI Overviews amplify the damage
Negative reviews that stay indexed get surfaced to users who never visit your profile.
Revenue impact is measurable
Ratings 4.0+ generate measurably more leads and a higher close rate than ratings below it.
Estimated Monthly Cost
That is approximately $203/day while these reviews stay live.
Based on BrightLocal Consumer Review Survey data and RateMDs platform benchmarks. Your data is never stored.
RateMDs Reviews in 2026: The AI Search Dimension
In 2026, a negative RateMDs review does not stay on RateMDs. It gets surfaced in Google AI Overviews when someone searches for your business, summarized by ChatGPT when someone asks if your company is trustworthy, and cited by Perplexity in direct responses to comparison queries. The surface area of a single review has fundamentally expanded.
A single policy-violating review now reaches users who never click through to your actual RateMDs listing. AI systems pull from indexed review content to construct reputation summaries that millions of users see, appearing in responses to queries like “Is this business trustworthy?” or “Should I use this company?”
When Reputation Resolutions removes a review from RateMDs, we also request expedited deindexing from Google's search cache. Reviews that are no longer indexed cannot be surfaced by Google AI Overviews, ChatGPT, or any other tool that relies on that index. This is why removal has become more strategically important than it was two years ago.
Getting ahead of this in 2026 is considerably easier than trying to correct it in 2028. Reputation Resolutions builds every engagement with the AI search dimension in mind.




Responding to a RateMDs Review Without Violating HIPAA
A short, general reply protects your patients and your practice.
Many physicians want to reply to a damaging RateMDs review to set the record straight. The one rule that matters: never confirm that the reviewer was your patient or mention their care in a public reply. A short, professional, general response works best, and we draft it for you.
During an active removal dispute, holding the reply is often best. Reputation Resolutions advises you on the right response for each review, or drafts one, and handles all dispute communication for you.
What a Real RateMDs Removal Looks Like.
Anonymized. Details changed to protect client confidentiality
Reputation Resolutions vs. Other RateMDs Removal Firms
Most ORM firms take your money first and deliver excuses later. For RateMDs removal we work the opposite way: nothing is owed until a review is confirmed removed.
- Inc.Best Place to Work
- TopSEOsBest in Search
- ClutchTop ORM Firm
- ForbesBusiness Council
- BBBA+ Accredited
Payment model
Typical ORM Firm
Upfront retainer before work begins
Reputation Resolutions
Pay only after removal is confirmed
If removal fails
Typical ORM Firm
Keep your money, vague follow-up
Reputation Resolutions
You owe nothing for that review
Case evaluation
Typical ORM Firm
Skipped or generic
Reputation Resolutions
Free, pre-commitment assessment
Submission method
Typical ORM Firm
Platform flag tool
Reputation Resolutions
Formal written policy case
If first attempt fails
Typical ORM Firm
Case closed
Reputation Resolutions
Escalation included at no extra charge
HIPAA-aware approach
Typical ORM Firm
Rarely
Reputation Resolutions
Standard on all physician cases
BBB rating
Typical ORM Firm
Varies
Reputation Resolutions
A+ BBB rating, in business since 2013
Experience
Typical ORM Firm
Typically 1 to 3 years
Reputation Resolutions
13+ years, 5,000+ clients
Real client messages · RateMDs review removal
Doctors and practices on how we handled their patient reviews
Real emails from healthcare clients about reviews on doctor-rating sites. Every message is word for word, exactly as it arrived. We only hide names to protect our clients' privacy.
Hi Alison, Thank you so much for your help! I really appreciate the time you took to work on removing the Healthgrades review.
Thank you so much to your team, I really appreciate it. Working as a nocturnist, I don't get a lot of opportunities to make long lasting connections with patients. I get a great deal of positive feedback from many patients, nursing staff, and my colleagues about my clinical skills and bedside manner. So it's disheartening that the 2 or 3 people that have unfortunately had a bad experience are the ones who take the time to write about it on the internet. And honestly, I often wonder if they truly meant to target me or if my name just ended up on their discharge summary and someone else actually upset them. Either way, I want you to know it's really appreciated.
They were honest about which reviews could realistically come down. They got several removed, and there were no false promises.
Pay only after the removal is confirmed. No retainer, no upfront fee.
Schedule a Free Consultation With Our RateMDs Removal Experts
We will show you which reviews are actionable before you commit to anything.
Free & Confidential Consultation
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Prefer to talk? Call 855-239-5322
Frequently Asked Questions About RateMDs Review Removal
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