Reputation Resolutions
Reputation Resolutions
SolutionsReview RemovalRemove RateMDs Reviews
Client
Client
Client
Trusted by 5,000+ clients since 2013

Remove Negative RateMDs Reviews. Pay Only After Removal.

Fake reviews from people who were never your patients, defamatory false claims, and coordinated one-star attacks can be removed from RateMDs when they violate platform policy. We tell you which of yours qualify before you commit, and you pay nothing until the review is confirmed gone.

For physicians and practices. No upfront cost. No obligation.
RateMDs
Healthcare ORM Specialists
RateMDs Removal by the Numbers
BBB℠ACCREDITEDBUSINESSA+rating
5,000+
Clients served
Across all platforms
40+
Countries served
Clients worldwide
13+
Years of experience
Healthcare ORM since 2013
$0
Upfront cost
Pay after removal only
As Seen In
Inc. MagazineEntrepreneur MagazineForbes Business CouncilGoogle PartnerTopSEOs: Best in SearchClutch: Top ORM CompanyBBB Accredited Business, A+ Rating
5.0 from 228 client reviews, real and uneditedRead them (opens in a new tab)→
Anthony WillStrategy by Anthony Will, Founder & CEORated 5.0 · read 228 client testimonials(opens in a new tab)
Quick Overview
Only Pay For Results
You pay only AFTER the RateMDs review is confirmed removed. No upfront fees, ever.
Schedule a FREE Consultation →
  • Which reviews qualify. Fabricated reviews, defamatory false claims, coordinated attacks, and guideline violations often do, and you pay nothing unless we remove it.
  • We take winnable cases. We build a documented case for RateMDs instead of a bare flag, and nothing we file confirms a patient relationship.
  • Most ORM firms charge upfront regardless of results. Here is exactly how our model, process, and track record compare to the typical removal company.
  • What RateMDs removes. RateMDs removes feedback that contains profanity, is spam, or violates its Terms of Use, such as duplicate posts, personal information, or another patient's experience.
About This Service

A Bad RateMDs Review Is Not Just an Inconvenience. It Is a Patient Acquisition Problem.

Many patients read online reviews before they choose a new physician, and a single fabricated review can quietly send them to the next provider on the list. RateMDs profiles can rank on the first page of Google for a physician's name, so a one-star review posted by someone who may have never been your patient can be among the first things a prospective patient reads. AI assistants like ChatGPT and Google AI Overviews can also draw on what RateMDs says about a physician, so removing a review that breaks the rules takes it out of that source too. Because you cannot answer back with patient facts, the case is made to RateMDs instead.

RateMDs reviews can be removed when they contain a documentable violation of RateMDs' platform policies or applicable law. Fabricated reviews, defamatory false claims, coordinated attacks, and hate speech all meet that standard. Reputation Resolutions assesses your specific reviews and tells you which ones qualify before you make any commitment.

Since 2013, Reputation Resolutions has served 5,000+ clients across 40+ countries. Healthcare cases are handled confidentially, and patient records stay in your practice. Our fee is collected only after the review is confirmed removed. No retainer, no upfront payment, no exceptions.

Our fee is collected only after removal is confirmed. No retainer. Nothing owed if the review stays up.

Recognized By
Our Proprietary Removal Intelligence

Beating the Industry Average

How the case is built matters as much as whether it is filed: the right reason and the right evidence.

Reputation Resolutions has handled these cases since 2013. Across 5,000+ clients in 40+ countries, we have learned which grounds a physician review site is more likely to act on and which it is likely to ignore. Every new case is assessed against that experience before we file anything.

Most firms submit a portal flag and wait. We build formal policy cases, mapping specific review language to specific platform policy violations, filed with the evidence attached, and written so that nothing in them confirms a patient relationship. We assess before filing.

Common Grounds for Removal
Wrong Provider
Describes someone else
Libelous False Claim
Records disprove it
Multiple Ratings, One Person
Duplicate wording
Offensive Language or Threats
Guideline violation
Not About Medical Care
Spam or promotion
Based on 5,000+ clients served since 2013

“Most firms guess what will get removed. We already know, from 5,000+ clients we have served.”

5,000+
Clients
13 yrs
Pattern data
40+
Countries
A+
BBB rating
The Process

How Reputation Resolutions Removes RateMDs Reviews

A structured process built over 13 years of physician reputation work.

One shot. RateMDs says it does not remove ratings just because they are unflattering, so the first submission has to show clearly which rule a review breaks. This is why we assess before anything is filed.

Step 1

Free Case Assessment

No cost. No commitment.

A specialist reviews every review on your RateMDs profile and tells you which qualify for removal.

Step 2

We Build the Formal Policy Case

Not a portal flag.

We document each violation: the RateMDs rule it breaks, the wording of the review, and supporting evidence such as proof of an active license or a description that matches a different provider. Patient records stay in your practice, and nothing we file confirms that anyone is or was a patient. Every submission is built specifically for the review being disputed, not a generic template.

Step 3

We File Directly with RateMDs

Direct submission.

Our team submits a structured written removal request citing specific policy violations to RateMDs through its own reporting channels, with the evidence attached, rather than a bare flag with no explanation.

Step 4

RateMDs Reviews and Decides

RateMDs decides.

RateMDs makes the decision. If the first answer is a denial and the case still has merit, we follow up with additional documentation at no extra charge. You only pay when the review is confirmed removed.

Step 5Pay after. Not before.

You Pay Only After Confirmed Removal

Our fee is collected after RateMDs confirms the review is removed.

Live: Damaging Your Practice
RateMDsPhysician Review
“This doctor lost his license and committed fraud.”
Anonymous. January 2025

I saw this doctor and he was under investigation for fraud and has lost his medical license.

Violates: Defamatory false statement of fact
RateMDs decides
Removed
RateMDs
Review
Review Removed
Removed by RateMDs
Removed from RateMDs
Outdated Google result refreshed
No patient relationship confirmed at any step

Illustration only, not an actual review. RateMDs decides every removal.

Removal Criteria

What RateMDs Removes

Clear criteria, so you know where you stand.

RateMDs removes feedback for profanity, spam, or Terms of Use violations. Those cover things like hateful or threatening language, repeated or duplicate posts, hearsay or another patient's experience, serious accusations of unlawful activity, and personal information.

Fabricated Reviews from Non-Patients
Removable

RateMDs accepts ratings from verified accounts and from users who are not logged in, and its Terms of Use are meant to keep out feedback that is not a personal experience. A review that describes an appointment, procedure, or office that never existed can be reported as fabricated. Your practice checks its own records privately, and nothing filed confirms who is or is not a patient.

AAnonymous

“Botched my knee surgery at his downtown clinic last spring.”

Why it violates:The provider is a dermatologist who performs no orthopedic surgery and has no downtown clinic, so the review cannot describe a real visit.

Illustrative example, not an actual review.

Defamatory False Statements of Fact
Removable

Specific, verifiable false claims presented as fact. 'This doctor committed fraud' is a factual claim. If it is false and you can document that, RateMDs' Terms of Use on serious accusations of unlawful activity may apply. Opinion is protected. Demonstrably false factual assertions are not.

AAnonymous

“This doctor lost his license last year for malpractice.”

Why it violates:The physician's license is active and in good standing, a specific and verifiably false factual claim, not an opinion about care quality.

Illustrative example, not an actual review.

Coordinated Review Bombing
Removable

Multiple one-star reviews posted in a short window using similar language. RateMDs lists repeated or duplicate posts and coordinated negative ratings among the grounds for removal, so we document the pattern and report the set as duplicate or inauthentic.

AAnonymous

“Terrible doctor, don't trust him with your health.”

Why it violates:One of nine nearly identical 1-star reviews posted within 36 hours, with the same wording repeated across them.

Illustrative example, not an actual review.

Clear Community Guideline Violations
Removable

Threats, hateful or inappropriate language, personal attacks unrelated to care, or content that describes a different provider. These are easier to document than most grounds.

AAnonymous

“Dr. Patel the dentist on 5th Street overcharged me for a crown.”

Why it violates:Posted on the profile of a different Dr. Patel, a cardiologist, so it is not a first-hand account of this provider.

Illustrative example, not an actual review.

Private Information Disclosure
Removable

A review that exposes private information about someone other than the author, such as another patient, a staff member's home address, or a provider's family, can be reported as a privacy problem.

AAnonymous

“His nurse lives at 14 Elm Court and her daughter goes to Lincoln Middle School.”

Why it violates:Publishes a staff member's home address and details about a child, private information that has nothing to do with medical care.

Illustrative example, not an actual review.

Competitor or Conflict-of-Interest Reviews
Removable

Reviews from competing providers or individuals with a documented personal vendetta, when the review itself shows it is not a patient's account of care. We build the case on what the review says.

AAnonymous

“Incompetent and overpriced, patients deserve better care elsewhere.”

Why it violates:The text goes on to recommend a named competing clinic, which reads as promotion rather than a patient's account of a visit.

Illustrative example, not an actual review.

When a Reply or Suppression Works Better

Reviews that describe a genuine experience, such as care style or bedside manner, are best answered with a short, general reply and fresh authentic reviews, and we help with both. The free assessment sorts each of your reviews into the right path before you spend a dollar.

The Cost of Doing Nothing

A Negative RateMDs Review Is Not Just a Reputation Problem

Every day a policy-violating review stays live, it costs you leads, suppresses your local search ranking, and now shapes what AI tells prospective customers about your business.

93%

of consumers read online reviews before choosing a local business

Source: BrightLocal Local Consumer Review Survey, 2024

RateMDs ranking drops

A rating below 4.0 reduces click-through and suppresses visibility in local results.

AI Overviews amplify the damage

Negative reviews that stay indexed get surfaced to users who never visit your profile.

Revenue impact is measurable

Ratings 4.0+ generate measurably more leads and a higher close rate than ratings below it.

Calculate What It Is Costing You Specifically
$50K - $250K
Under $10KOver $1M
3.6 ★
1.05.0
2
110+

Estimated Monthly Cost

$6K

That is approximately $203/day while these reviews stay live.

Based on BrightLocal Consumer Review Survey data and RateMDs platform benchmarks. Your data is never stored.

2026 and Beyond

RateMDs Reviews in 2026: The AI Search Dimension

In 2026, a negative RateMDs review does not stay on RateMDs. It gets surfaced in Google AI Overviews when someone searches for your business, summarized by ChatGPT when someone asks if your company is trustworthy, and cited by Perplexity in direct responses to comparison queries. The surface area of a single review has fundamentally expanded.

A single policy-violating review now reaches users who never click through to your actual RateMDs listing. AI systems pull from indexed review content to construct reputation summaries that millions of users see, appearing in responses to queries like “Is this business trustworthy?” or “Should I use this company?”

When Reputation Resolutions removes a review from RateMDs, we also request expedited deindexing from Google's search cache. Reviews that are no longer indexed cannot be surfaced by Google AI Overviews, ChatGPT, or any other tool that relies on that index. This is why removal has become more strategically important than it was two years ago.

Getting ahead of this in 2026 is considerably easier than trying to correct it in 2028. Reputation Resolutions builds every engagement with the AI search dimension in mind.

ChatGPT
ChatGPT - Surfaces your RateMDs review content when users ask whether a business is legitimate or trustworthy. Indexed reviews directly influence AI-generated trust assessments.
Google AI Overviews - Displays review star ratings and sentiment summaries at the top of search results before users click anywhere. A low rating or negative review appears immediately for branded queries.
Perplexity
Perplexity - Cites RateMDs review data in direct comparison responses. When users ask Perplexity to compare local businesses, review ratings and representative content are included in the AI-generated answer.
Gemini
Gemini - Google's AI assistant summarizes your review profile in direct response to questions about your business, pulling from indexed review content across platforms.
Claude
Claude - Anthropic's AI assistant is increasingly used for research and comparison tasks, pulling from indexed web and review content to answer questions about a business's legitimacy and reputation.
Physician-Specific Guidance

Responding to a RateMDs Review Without Violating HIPAA

A short, general reply protects your patients and your practice.

Many physicians want to reply to a damaging RateMDs review to set the record straight. The one rule that matters: never confirm that the reviewer was your patient or mention their care in a public reply. A short, professional, general response works best, and we draft it for you.

Never in a public response
Confirm or imply the person was your patient
Mention a diagnosis, treatment, medication, or visit date
Dispute the reviewer's clinical account with specifics
Reference records, test results, or billing details
Respond while emotional or defensive
A HIPAA-safe response does this
Keeps the tone professional and brief
Speaks only in general terms about your practice's standards
Never confirms whether the author is a patient
Invites the person to contact the office directly and offline
Reveals or implies no health information of any kind

During an active removal dispute, holding the reply is often best. Reputation Resolutions advises you on the right response for each review, or drafts one, and handles all dispute communication for you.

Real-World Scenarios

What a Real RateMDs Removal Looks Like.

Anonymized. Details changed to protect client confidentiality

The ProblemCase: Coordinated Attack from Former Staff
34 days
full removal
Coordinated inauthentic
4 reviews, 2-week window
Non-patient reviewers
Zero prior account history

A family medicine physician saw her RateMDs rating collapse from 4.4 to 1.8 after four one-star reviews appeared within two weeks, all from accounts with zero prior history. Cross-referencing timestamps with a terminated staff member's final day, Reputation Resolutions identified behavioral signals consistent with a coordinated campaign. We built a documented removal case citing coordinated inauthentic behavior and non-patient origin for each review.

Reviews removed4 of 4
Timeline34 days
The ProblemCase: Defamatory False Claim, Single Review
21 days
removal confirmed
Defamatory false claim
License claim demonstrably false
Prior disputes failed
2 self-submitted rejections

A psychiatrist had a single review claiming he had 'lost his medical license' and 'been investigated for fraud', neither of which was true. Two prior self-submitted platform flags were automatically rejected. Reputation Resolutions built a formal written case documenting the specific false factual claims, their demonstrably false nature, and their violation of RateMDs' defamation policy. Removed on first formal submission in 21 days.

Prior self-disputes2 failed
Timeline21 days
Why Choose Us

Reputation Resolutions vs. Other RateMDs Removal Firms

Most ORM firms take your money first and deliver excuses later. For RateMDs removal we work the opposite way: nothing is owed until a review is confirmed removed.

  • Inc.Best Place to Work
  • TopSEOsBest in Search
  • ClutchTop ORM Firm
  • ForbesBusiness Council
  • BBBA+ Accredited
  • Payment model

    Typical ORM Firm

    Upfront retainer before work begins

    Reputation Resolutions

    Pay only after removal is confirmed

  • If removal fails

    Typical ORM Firm

    Keep your money, vague follow-up

    Reputation Resolutions

    You owe nothing for that review

  • Case evaluation

    Typical ORM Firm

    Skipped or generic

    Reputation Resolutions

    Free, pre-commitment assessment

  • Submission method

    Typical ORM Firm

    Platform flag tool

    Reputation Resolutions

    Formal written policy case

  • If first attempt fails

    Typical ORM Firm

    Case closed

    Reputation Resolutions

    Escalation included at no extra charge

  • HIPAA-aware approach

    Typical ORM Firm

    Rarely

    Reputation Resolutions

    Standard on all physician cases

  • BBB rating

    Typical ORM Firm

    Varies

    Reputation Resolutions

    A+ BBB rating, in business since 2013

  • Experience

    Typical ORM Firm

    Typically 1 to 3 years

    Reputation Resolutions

    13+ years, 5,000+ clients

Real client messages · RateMDs review removal

Doctors and practices on how we handled their patient reviews

Real emails from healthcare clients about reviews on doctor-rating sites. Every message is word for word, exactly as it arrived. We only hide names to protect our clients' privacy.

5.0 rating228 client reviewsSince 2013A+ BBB
LLicensed Psychologist, HealthcareEmail

Hi Alison, Thank you so much for your help! I really appreciate the time you took to work on removing the Healthgrades review.

HHospitalist Physician, HealthcareEmail

Thank you so much to your team, I really appreciate it. Working as a nocturnist, I don't get a lot of opportunities to make long lasting connections with patients. I get a great deal of positive feedback from many patients, nursing staff, and my colleagues about my clinical skills and bedside manner. So it's disheartening that the 2 or 3 people that have unfortunately had a bad experience are the ones who take the time to write about it on the internet. And honestly, I often wonder if they truly meant to target me or if my name just ended up on their discharge summary and someone else actually upset them. Either way, I want you to know it's really appreciated.

Client quote★★★★★
Owner, Home ServicesApproved by the client

They were honest about which reviews could realistically come down. They got several removed, and there were no false promises.

Client quote★★★★★
Google reviewApproved by the client

They are transparent and clear about what to expect. Highly recommend for businesses dealing with false reviews.

Read all 228 unedited client messages (opens in a new tab)

Pay only after the removal is confirmed. No retainer, no upfront fee.

100% Pay-for-Results. No Upfront Cost.

Schedule a Free Consultation With Our RateMDs Removal Experts

We will show you which reviews are actionable before you commit to anything.

Free & Confidential Consultation

Step 1 of 2
Getting help with: Negative RateMDs review(s)

Tell us what’s going on (required)

SSL encrypted. No upfront cost. No obligation.

Prefer to talk? Call 855-239-5322

FAQs

Frequently Asked Questions About RateMDs Review Removal

Yes, when a review violates RateMDs' Terms of Use or applicable legal standards. Reputation Resolutions evaluates each review individually and tells you during a free consultation whether yours qualifies before you agree to anything.

Yes. Reporting a policy-violating review through a platform's own process is the route the platform provides, and Reputation Resolutions operates through RateMDs' documented policy violation process and legal channels.

Clear grounds such as a rating on the wrong provider's profile may move faster than cases that need more documentation. Reputation Resolutions tells you what to expect for your reviews during the free consultation, keeps you updated, and collects nothing until a review is confirmed removed.

If a review does not meet the removal threshold, we tell you during the free consultation before you spend anything, and we implement strategies that reduce the review's influence on AI-generated physician recommendations from tools like ChatGPT and Google AI Overviews.

A basic RateMDs flag gives moderators little to go on. Reputation Resolutions builds a formal written case citing specific RateMDs policy language with supporting evidence, so the person reviewing it does not have to guess what is wrong with the rating.

A denial is not the end of the case. Reputation Resolutions treats an initial denial as stage one of an escalation process. Where the case still has merit, we respond with additional evidence. We do not bill additional fees during escalation. You only pay when the review is confirmed removed.

RateMDs lists repeated or duplicate posts among its grounds for removal, so a repeat post may itself be reportable.

They can. AI tools including ChatGPT, Google AI Overviews, Perplexity, and Gemini can pull from physician review platforms when answering patient queries about local providers. Removing a review that breaks the rules takes it out of that source too.

No. RateMDs removes feedback that contains profanity, is spam, or violates its Terms of Use, and those Terms cover hateful or threatening language, repeated or duplicate posts, hearsay or another patient's experience, personal information, and serious accusations of unlawful activity. A review that fits one of those, with evidence, has a case, and we tell you which of yours do before you commit.

Often. Self-submitted flags can fail because the reason chosen did not fit, or nothing was supplied to back it up. If the review breaks a RateMDs rule, rebuilding the case with the right ground and supporting documentation can still work.

It can help. A review that clearly describes a different physician, a different practice, or a specialty that does not match your profile is not a first-hand account of your care, and RateMDs' Terms of Use cover hearsay and another patient's experience. We document the mismatch explicitly as the primary ground.

Check RateMDs' current policy for any exceptions. What Reputation Resolutions does is remove individual reviews that violate platform policies and build a stronger overall profile over time.

Not anymore, and it's worth knowing the history. RateMDs says it previously offered a feature that let subscribed providers hide up to three reviews, and that the feature was discontinued in early 2019. RateMDs also says no provider can pay to have unfavourable feedback removed. Any service implying you can quietly pay the platform to bury reviews is describing something RateMDs says does not exist. What does work is the documented policy-violation route: reviews that are fake, defamatory, or guideline-violating can be reported with evidence through RateMDs' own process, which is what we file.

In most cases we advise waiting, and we advise on the right approach for each disputed review and handle all dispute communications.

Yes, with a short, generic reply. Never confirm that the author was a patient or reference their care, and invite the person to contact the office offline. During an active removal dispute, the safest course is usually not to respond at all, and we advise on or draft a response for you.

Before any legal step, it is worth finding out whether the review simply breaks a RateMDs rule, which is the route we handle and usually the fastest one.

Pricing depends on the number of reviews being disputed and the complexity of each case. Reputation Resolutions provides a detailed, transparent quote during your free consultation with no hidden fees and no upfront payment. Removal is results-based: nothing is owed for a review that stays up.

You have done the research. Here is the next step.
Talk to a specialist who will show you what is removable. Free, no commitment required.
$0
Upfront Cost
Within 30 Days
Typical Removal