Are Negative Reviews on Consumer Affairs Hurting Your Business?
ConsumerAffairs.com is a for-profit website that should not be confused with the government agency called the Department of Consumer Affairs. The review site was founded in the late 90’s and can sometimes be a great source of information about consumer products and services. However, it can also be misused as a platform to publicize defamatory and false information.
Since people can post anything on Consumer Affairs anonymously, competitors and disgruntled customers often attempt to spread lies about people and businesses. False accusations posted about your business online can hurt your revenue, should anyone see them. Seeing as a big proportion of consumers now use the Internet to do research on businesses before they buy, there’s a good chance of that happening. They may end up going with a competitor instead of you. The good news is that there are now ways to remove Consumer Affairs reviews and complaints from the Internet.
THE FINANCIAL IMPACT OF A NEGATIVE CONSUMER AFFAIRS REVIEWS
Consumer Affairs is a “highly-authoritative” site in the eyes of search engines because of its size, age, and popularity. This means that a “Google” search for your business name is likely to display the link to your company’s Consumer Affairs page.
If negative reviews on Consumer Affairs are highly visible and easily accessible to your potential customers – chances are the they are significantly impacting your bottom line. Recent studies have shown the following:
- 92% of potential customers will research a business online before making a buying decision
- 88% incorporate online feedback about a business or service into their purchase decision
- 86% of people will hesitate to purchase from a business that has negative feedback online
Given the above statistics, it is no surprise that the prominent presence of Consumer Affairs in search results can have harmful impacts on your company’s ability to attract customers and generate new business.
REPAIR AND RESTORE YOUR ONLINE REPUTATION TODAY
If you call our company, the first step in our process is to analyze the circumstances surrounding the Consumer Affairs review(s) and associated content. Once the analysis has been completed, we will provide you with an honest assessment of the most optimal strategy to remove the review(s) or suppress the Consumer Affairs link in Google as quickly as possible.
Not only do we guarantee our work, but over the last 6+ years we have solidified our own reputation as one of the most trusted and results-driven online reputation management firms in the United States. Reputation Resolutions is one of the few reputation management firms with an ”A+” rating with the Better Business Bureau. In addition, Reputation Resolutions has been selected as one of the best online reputation management firms in the U.S by three independent rating agencies. To see reviews from past clients who have used our services, click here.
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