About Reputation Resolutions
Online Reputation Management.
Results First. Payment Second.
Whether something online is costing you business or you want to build, protect, and manage the reputation you deserve, that's exactly what we do.
Recognition
Recognized thought leaders and drivers of innovation in reputation management.
We have 30+ award and performance honored mentions.
Our Story
Repair It. Build It. Protect It. Manage It.
Reputation Resolutions was founded in 2013 on one conviction: a reputation firm should be paid for results, not for effort.
Too many firms were collecting large retainers with no accountability for what actually changed on Google. We built the opposite. Since then we have served 5,000+ clients in 40+ countries, and we have grown into one of the most recognized online reputation management firms in the United States and globally.
Fix it
- A false review
- A damaging article
- An old record
- A leaked image
- A viral post
- A wrong AI answer
We tell you what can be removed and what can only be suppressed. Removal is paid only after it is confirmed.
Build it
- A founder preparing to raise
- An executive stepping into the spotlight
- A practice opening its doors
- A brand that wants to be trusted by Google and AI
Branding, PR, monitoring and AI visibility work is scoped in writing before it starts, so you know what you are buying.
We work on both sides: we repair what is hurting you, and we build, protect and manage the reputation you want people to find. Either way, your free, confidential consultation shows you what can be removed, what we suppress, and what is worth building, in writing, before you spend a dollar.
- 100% confidential
- Removal fees only after removal is confirmed
- Clear answer in writing
Who We Serve
One firm for every kind of reputation challenge
From Fortune 500 companies to individuals who simply need something unfair taken down, the people we help share one goal: a reputation that is accurate, protected and working for them.
Individuals and families
FixOld articles, records, leaked images and false posts.
BuildA first page of Google you control.
Executives and founders
FixStories and posts tied to your name.
BuildThe personal brand boards, investors and deals trust.
Businesses and brands
FixFake reviews and defamatory articles costing sales and hires.
BuildReviews, search results and a brand that stay strong.
Doctors, dentists and lawyers
FixReview and defamation problems.
BuildThe trust that fills a practice.
Public figures
FixRumors and leaks under constant scrutiny.
BuildAn accurate, authoritative presence for your name.
Founders and brands building authority
FixThin or outdated results for your name.
BuildPersonal branding, thought leadership and PR.
Companies in a crisis
FixA viral post or damaging story, answered with a plan.
BuildCrisis plans and monitoring, ready before one hits.
Brands in AI search
FixWrong or outdated answers from ChatGPT, Gemini and Google AI.
BuildMonitoring and visibility work, scoped in writing.
Not sure which one fits? A senior specialist will tell you, free.
Talk to a Specialist →Recognition you can check
We hold our own name to the standard we set for yours.
- #29 fastest-growing company in Colorado and #54 in the Rocky Mountain region, Inc. Regionals (2024). Read the announcement (opens in a new tab)
- Named to Inc. Magazine's Best Workplaces list. A team culture that shows up in the work.
- A+ rating with the Better Business Bureau, with zero customer complaints in our 10+ year history.
- Accepted into the Google Partner Program, one of the few online reputation management firms with this distinction.
- Ranked #1 globally by Business.com among 40+ online reputation management firms.
- Selected by Neil Patel as the #1 online reputation management firm for crisis management.
- Named by International Business Times as one of the top online reputation management firms in the world.
- Our CEO contributes expert content to invite-only programs. Forbes Agency Council, Inc. Masters Program, Fast Company Executive Board, Biz Journals Leadership Trust, Newsweek Expert Forum and Entrepreneur Leadership Network.
Behind every case is a team of negative content and review removal experts, Google search specialists, digital crisis management professionals, media placement and PR strategists, online branding experts, AI reputation specialists, and legal partners for the matters that need them. We don't outsource. Every specialist on your case is a full-time member of our team, and the senior specialist who scopes your matter is the one who sees it through.
Tell us what you're facing, or what you want to build.
A senior specialist will review it with you for free and give you a clear plan, whether you need to fix a problem or build a reputation ahead of one.
Free and confidential. Removal fees are due only after removal is confirmed. Wikipedia pages, Knowledge Panels and guaranteed featured articles are paid only if we deliver. Everything else is scoped in writing first.
What we believe, and live by.
Think Big
We challenge our team to go beyond the surface-level fix. For clients, that means we don't just remove one link. We look at the full picture: Google, review platforms, social profiles, and how AI tools like ChatGPT are representing you. Then we build a strategy around all of it.
Own It
When you're assigned a specialist at Reputation Resolutions, that person owns your case from start to finish. No hand-offs, no rotating teams. That accountability is why our clients consistently cite communication as one of the best parts of working with us.
Have Fun
We take our work seriously, but we don't take ourselves too seriously. Inc. Magazine named us one of the Best Workplaces, and our 5.0 Glassdoor rating reflects a team that actually enjoys what they do. That energy carries over to how we work with clients.
Our Approach
Reputation Resolutions' "Pay Only For Results" Model
Reputation Resolutions pioneered the pay-for-results pricing model in online reputation management. The majority of our service offerings are strictly pay-for-performance: we only charge clients if we successfully resolve the online reputation issue at hand. For content removal, that means the negative article, review, image, or listing is gone before you owe us anything.
We pioneered this model in 2013 because we saw too many ORM firms charging five-figure retainers with no accountability for results. Our approach keeps us focused on cases we can win, and the free consultation shows you where yours stands before you spend anything.
This is how we've earned the trust of 5,000+ clients. Results first. Payment second.
Team
People at Reputation Resolutions.
Reputation Resolutions is run and managed by a world-class team of online reputation management experts. Your case is handled by senior, multidisciplinary specialists: removal strategists who know each platform's rulebook, SEO and content experts who rebuild your search results, legal partners for the matters that need them, veteran PR professionals, and AI-search specialists who help you control what LLMs like ChatGPT say about you. There are no junior handoffs and no learning on your case, and every person here treats your name as if it were their own.
Careers
Join Reputation Resolutions
Come to Reputation Resolutions to do the best work of your career, with a team that values expertise, autonomy, and making a real difference in people's lives.
We invest in employee development, maintain an inclusive environment, and give back to the community. Inc. Magazine named us one of the Best Workplaces, and our 5.0 Glassdoor rating reflects a culture where people actually enjoy what they do.
FAQ
Frequently Asked Questions About Reputation Resolutions
Reputation Resolutions removes negative content from Google and source websites, manages online reviews across platforms like Google, Glassdoor, Indeed, and RateMDs, builds positive digital presence through PR and branding, and monitors how AI platforms like ChatGPT represent clients. We serve both individuals (executives, doctors, lawyers, public figures) and businesses (SMBs through Fortune 500) across 40+ countries.
Most ORM firms charge large upfront retainers and measure success in vague terms. We operate on a pay-for-results model, meaning you don’t pay unless we actually resolve the issue. Our co-founders stay involved in every engagement. And we’ve been doing this since 2013, which means we’ve handled virtually every type of reputation challenge that exists. We also won’t take on a client unless we believe we can actually help.
For content removal services, we do the work first and you pay only after the content is successfully removed. No upfront retainers. No monthly fees while you wait. This keeps our incentives aligned with yours. We built the company on this model in 2013, and it remains how we operate today.
Our clients include Fortune 500 executives, small and medium-sized business owners, doctors and healthcare professionals dealing with unfair reviews, attorneys facing defamatory content, politicians, celebrities, and high-net-worth individuals concerned about privacy. We’ve served over 5,000 clients across industries including finance, tech, healthcare, legal, real estate, and hospitality.
Reputation Resolutions was founded in 2013, making us one of the longest-operating firms in online reputation management. Many ORM companies that launched around the same time no longer exist. Our longevity reflects both the sustainability of the results-based model and the quality of outcomes we deliver.
Yes. We’re headquartered in Englewood, Colorado, but serve clients in over 40 countries. A negative article published in one country shows up in Google search results globally, so our team is experienced with international content removal laws, platform-specific policies, and cross-border legal strategies.
Yes. Every client is assigned a personal reputation management advisor you can call or text directly. Our CEO is also available if any issue arises during your engagement. You won’t be passed between departments or left waiting for callbacks.
Our removal success rate exceeds 90% across all platforms and content types. Certain categories, like policy-violating reviews on Google or Glassdoor, have even higher rates. During your free consultation, we’ll tell you exactly what’s removable, what requires suppression, and what the realistic timeline looks like.
Yes. We will not assist individuals who have been charged with offenses that harmed others, including sex offenders or abusive individuals. We only use strategies that are legal under U.S. law, and we only take on clients when we believe we can fully resolve the issue. If we can’t help, we’ll tell you upfront.
Yes. Reputation Resolutions is one of the few ORM firms actively monitoring and influencing how AI tools represent clients. ChatGPT, Google AI Overviews, Perplexity, and other large language models form opinions about people and businesses based on the content they find online. We help ensure that content is accurate and reflective of who you are.
Most engagements begin within 48 hours of signing. For active crises like viral content, breaking news, or urgent threats, we offer same-day onboarding. Call 855-239-5322 to speak with a live receptionist 24/7.
Schedule a free consultation. It’s a 15-20 minute call with a senior specialist who will review your online presence, identify specific issues, explain what’s realistically achievable, and give you a clear quote. No obligation, no pressure, no upfront cost.
Still not sure if your situation qualifies?
Get a straight answer from a senior specialist in one call: free, confidential, and you'll know exactly where you stand before you decide anything.
Schedule a FREE Consultation
Tell us what you're dealing with. A senior specialist will review your situation, show you what we can do, and give you a clear quote. 15-20 minutes. No obligation. No upfront cost.
What do you need help with?
Tap everything that applies, for you or your business.