About Reputation Resolutions
Online Reputation Management.
Results First. Payment Second.
If something online is costing you business, stalling your career, or keeping you up at night, that's exactly the kind of problem we solve.
Recognition
Recognized thought leaders and drivers of innovation in reputation management.
We have 30+ award and performance honored mentions.
Our Story
About Our Award-Winning Firm
Founded in 2013, Reputation Resolutions was created to help companies and individuals repair, enhance, protect, and manage their online reputation. Since then, we've grown into one of the leading online reputation management firms in the United States and globally, serving over 5,000 clients across 40+ countries.
Reputation Resolutions is rated as a top online reputation management firm by four independent rating agencies and is one of the few ORM companies with an A+ rating from the Better Business Bureau. We've also been selected for the exclusive Google Partner Program, giving us direct access to Google's latest research and training, and the Forbes Business Council for demonstrated leadership and industry expertise.
Our clients include Fortune 500 companies, C-suite executives, small to medium-sized businesses, doctors, lawyers, celebrities, politicians, and individuals who simply need something unfair removed from the internet. What they all have in common: they found us because a search result was hurting them, and they chose us because we don't charge unless we fix it.
The Reputation Resolutions team consists of negative content and review removal experts, Google search engine specialists, internet law and online defamation attorneys, digital crisis management professionals, media placement and PR strategists, online branding experts, and as of 2025, AI reputation monitoring specialists. We don't outsource. Every specialist on your case is a full-time member of our team.
What we believe, and live by.
Think Big
We challenge our team to go beyond the surface-level fix. For clients, that means we don't just remove one link. We look at the full picture: Google, review platforms, social profiles, and how AI tools like ChatGPT are representing you. Then we build a strategy around all of it.
Own It
When you're assigned a specialist at Reputation Resolutions, that person owns your case from start to finish. No hand-offs, no rotating teams. That accountability is why our clients consistently cite communication as one of the best parts of working with us.
Have Fun
We take our work seriously, but we don't take ourselves too seriously. Inc. Magazine named us one of the Best Workplaces, and our 5.0 Glassdoor rating reflects a team that actually enjoys what they do. That energy carries over to how we work with clients.
Our Approach
Reputation Resolutions' "Pay Only For Results" Model
The majority of our service offerings are strictly pay-for-performance. We only charge clients if we are successful in fully resolving the online reputation issue at hand. For content removal, that means the negative article, review, image, or listing is gone before you owe us anything.
We built the company on this model in 2013 because we saw too many ORM firms charging five-figure retainers with no accountability for results. Our approach forces us to be selective about the cases we take on. If we don't believe we can resolve your issue, we'll tell you during the free consultation rather than take your money and hope for the best.
This is how we've earned the trust of 5,000+ clients. Results first. Payment second.
Team
People at Reputation Resolutions.
Reputation Resolutions is run and managed by a world-class team of online reputation management experts. Your case is handled by senior, multidisciplinary specialists: removal strategists who know each platform's rulebook, SEO and content experts who rebuild your search results, legal partners for the matters that need them, veteran PR professionals, and AI-search specialists who help you control what LLMs like ChatGPT say about you. There are no junior handoffs and no learning on your case, and every person here treats your name as if it were their own.
Careers
Join Reputation Resolutions
Come to Reputation Resolutions to do the best work of your career, with a team that values expertise, autonomy, and making a real difference in people's lives.
We invest in employee development, maintain an inclusive environment, and give back to the community. Inc. Magazine named us one of the Best Workplaces, and our 5.0 Glassdoor rating reflects a culture where people actually enjoy what they do.
FAQ
Frequently Asked Questions About Reputation Resolutions
Reputation Resolutions removes negative content from Google and source websites, manages online reviews across platforms like Google, Glassdoor, Indeed, and RateMDs, builds positive digital presence through PR and branding, and monitors how AI platforms like ChatGPT represent clients. We serve both individuals (executives, doctors, lawyers, public figures) and businesses (SMBs through Fortune 500) across 40+ countries.
Most ORM firms charge large upfront retainers and measure success in vague terms. We operate on a pay-for-results model, meaning you don’t pay unless we actually resolve the issue. Our co-founders stay involved in every engagement. And we’ve been doing this since 2013, which means we’ve handled virtually every type of reputation challenge that exists. We also won’t take on a client unless we believe we can actually help.
For content removal services, we do the work first and you pay only after the content is successfully removed. No upfront retainers. No monthly fees while you wait. This keeps our incentives aligned with yours. We built the company on this model in 2013, and it remains how we operate today.
Our clients include Fortune 500 executives, small and medium-sized business owners, doctors and healthcare professionals dealing with unfair reviews, attorneys facing defamatory content, politicians, celebrities, and high-net-worth individuals concerned about privacy. We’ve served over 5,000 clients across industries including finance, tech, healthcare, legal, real estate, and hospitality.
Reputation Resolutions was founded in 2013, making us one of the longest-operating firms in online reputation management. Many ORM companies that launched around the same time no longer exist. Our longevity reflects both the sustainability of the results-based model and the quality of outcomes we deliver.
Yes. We’re headquartered in Englewood, Colorado, but serve clients in over 40 countries. A negative article published in one country shows up in Google search results globally, so our team is experienced with international content removal laws, platform-specific policies, and cross-border legal strategies.
Yes. Every client is assigned a personal reputation management advisor you can call or text directly. Our CEO is also available if any issue arises during your engagement. You won’t be passed between departments or left waiting for callbacks.
Our removal success rate exceeds 90% across all platforms and content types. Certain categories, like policy-violating reviews on Google or Glassdoor, have even higher rates. During your free consultation, we’ll tell you exactly what’s removable, what requires suppression, and what the realistic timeline looks like.
Yes. We will not assist individuals who have been charged with offenses that harmed others, including sex offenders or abusive individuals. We only use strategies that are legal under U.S. law, and we only take on clients when we believe we can fully resolve the issue. If we can’t help, we’ll tell you upfront.
Yes. Reputation Resolutions is one of the few ORM firms actively monitoring and influencing how AI tools represent clients. ChatGPT, Google AI Overviews, Perplexity, and other large language models form opinions about people and businesses based on the content they find online. We help ensure that content is accurate and reflective of who you are.
Most engagements begin within 48 hours of signing. For active crises like viral content, breaking news, or urgent threats, we offer same-day onboarding. Call 855-239-5322 to speak with a live receptionist 24/7.
Schedule a free consultation. It’s a 15-20 minute call with a senior specialist who will review your online presence, identify specific issues, explain what’s realistically achievable, and give you a clear quote. No obligation, no pressure, no upfront cost.
Still not sure if your situation qualifies?
Get a straight answer from a senior specialist in one call: free, confidential, and you'll know exactly where you stand before you decide anything.
Schedule a FREE Consultation
Tell us what you're dealing with. A senior specialist will review your situation, explain what's realistically achievable, and give you a clear quote. 15-20 minutes. No obligation. No upfront cost.